Resveratrol. Most skin care brands love it and often include it in anti-aging products. This powerful anti-oxidant is commonly derived from red grapes but can also be found in nuts and berries. Anti-oxidants provide the skin with protection against free-radicals, or molecules that suck the life from cells. If cells are protected the ageing process is slowed and combined with other ingredients can reverse the signs of aging.
Vine Vera Skincare is among one of the many brands that rely on Resveratrol for results.
Their top 6 products are as follows:
Merlot Refining Peel- Retail Price $146.00
A peel said to free the skin of dirt and debris.
Merlot Day Cream- Retail Price $146.00
A day cream that claims to deliver rich, replenished skin.
Dark Circle eye cream- Retail price $296.00
An eye cream that help reduce dark circles and puffiness
Vitamin C serum- Retail price $246.00
An anti-aging serum that increases the skin overall appearance. The only ingredients mentioned are resveratrol, vitamin a, and vitamin c.
Eye Serum- Retail price $296.00
A lightweight serum that helps smooth the eye area.
Chianti Thermic Mask- Retail price $596.00
A mask that heats up to open pores. It is said to remove dirt, oil, and debris from the skin
Vine Vera has continuously appeared in the media as an effective product but a few things seem fishy:
- Their website doesn’t contain much manufacture or brand information, they only focus on resveratrol.
- The price points are very high. They even have a package that costs $7000.00!
- They offer reorder reminders which most companies don’t. It seems as if they are forcing their clients to continue use.
- Product descriptions are very vague on their website.
- Salespeople use pushy tactics to influence customers. A few Vine Vera employees were heard mentioning Dr.Oz as a supporter, though there is no evidence to support this claim.
Milwaukee, Wisconsin shopping mall. Two Vine Vera kiosks are located on one floor. Associates attempt to get the attention of consumers by saying “In 20 seconds – I’m going to give you better results than from the last 15 years”. While many of us know this claim is impossible, even by going under the knife, it works.
Unfortunately those sales tactics worked on a woman named Beverly Mitch. Once reeled into the kiosk, an associate began to pitch a sale. The Vine Vera kiosk also sells products with the brand name Vivo Per Lei (same manufacturer as Vine Vera). After a relaxing Vivo Per Lei consultation she showed interest in 10 products. In the beginning she was told the total cost would be $400.00 but only if she buys them now.
Scared to miss out on a good deal, Beverly forked over 400 buckaroos only to later find out she could’ve bought the same lot for $100 from Amazon! And there are NO refunds with this company!
For more on Beverly’s Vine Vera Experience click here: Fox6now.com
What you pay for a product depends on where you buy them from and this is where Vine Vera cheats their customers. Take their Resveratrol Chianti Thermic Mask for example, on the company’s direct site it is priced at $596.00 but retailers like eBay, and The Cosmetics Store sell an identical item for only $130.00.
On http://www.vivopl.com/dead-sea-collection.html, Vivo’s official website they sell a product called Body Butter Devotion for $50.00 but on Amazon you can buy that product (the same size) and he Devotion Body Scrub for only $13.00 (that’s a $37.00 discount!
Here are a few other outrageous price differences:
|Product||Vivo Per Lei||Amazon|
|Dead Sea Facial Peeling||$100.00||4 jars for $25.25|
|Dead Sea Day Cream||$100.00||$8.50|
|Foaming Facial Cleanser||$100.00||$8.00|
|Black Diamond Set||$2600.00||$49.00|
|Collagen Renewal Cream||$500.00||$19.00|
As if the insane profit Vine Vera makes isn’t enough, we were also able to find a rip-off report with complaints of being tricked into buying products due to a consultant’s unauthorized use of Dr.Oz’s name. She was also charged an extra $200.00. Read the full story here
The brand actually has good reviews (not sure if genuine) but unfortunately this company isn’t in the business for ratings. If you happen to be interested in a Vine Vera or Vivo Per Lei products, avoid kiosks and shop with online retailers like Amazon or The Cosmetics Store and save a small fortune!
Thanks for this… I got pulled in to their net and I’ve had 25+ year in outside sales… and have sold skin care products as well !!
I won’t get in to the whole thing – usual from what I’ve read HOWEVER what makes me REALLY mad is that the store where I have just moved is in the major mall.. a full store front location, not just kiosk (probably get good price in smaller city) They also have a location iin the Sunridge Mall in Calgary, AB, Canada where I just moved FROM… I can tell you BOTH of these locations are working class, lower income people. I was shocked when I found out and asked the fellow why these 2 locations… they are in other major big city centres that would make sense but these 2 …NO – convincing young, single moms on welfare or working minimum wage jobs — that is DISGUSTING ! I asked him why they wouldn’t have a location in Calgary with the big Oil & Gas money there and hip, young upwardly mobile professionals … they could sell a ton downtown. but then I find out NOOo , they are in Sunridge mall – NE Calgary where the $$ ISN’T ! Nanaimo, where I am living now is a small city on Vancouver Island, BC (ferry ride from Vancouver in case you are from outside B & Canada)
Thanks for letting me get this out !
Thanks a lot for your thoughts, I’m sure all our readers will take notice of this.
Because it is a way to scam customers, I brought products from the mission valley kios in san diego. I brought and returned products but they refused to return my money , even tho they had no sign displaying that there was a no refund policy. It is against California code to not give the customer there money back.
I had the same experience. They do not tell u the products are non-refundable and when I tried to return they would not even exchange because I tried the product. I am disappointed n myself for allowing them to dupe me. They work in pairs and are high pressure. Shame because I noticed a difference with their products. I feel like walking up to people that are at their kiosks and telling them to go on amazon. Never again.
Totally agree Share your pain. Slick, arrogant and utterly devoid of moral values
So, did they end up giving your money back? I’m curious cause this happened to me in SD as well.
I was sucked in the Seattle Remodeling Show, they sold the same lies and song and dance after the test on my eyes lifted the puffiness. they charge my account $1,093.00 for a bag full of products. When I got home, most of the boxes were empty of any product. I have filed a theft charge on my debit card. This makes me sick! I want to follow-up and send formal letter of complaint to the Re-modeling owners and to our State of Consumer Division to work to make sure they are out of any malls in Washington State. This needs to stop!!!
Wish I had seen this before I got ucked in to purchasing this product. But I was in Vegas for a few days and the kiock in the Ceasars forum got me. Normally I would not even stop, but I am suffering from Bell;s palsy at this time, and my face is swollen and paralyzed on the one side. So I thought I would let her work her magic on me. And believe it or not my facial swelling was reduced and even my friends commented on the difference. So I bought the eye care stuff at an outrageous price. But have used it since then with no results at all. I think what they did in their demo was slip in a little dab of some sort of faial mask to cause the skin to tighten. Because after it dried, it felt like a facial mask in that area and there was a white residue on my skin. So BEWARE OF THIS COMPANY , and if I had known Dr. Oz was promoting it, I would never have even stopped because he is not to be trusted, and is no better than a Sheister in my opinion
I got sucked in last night!!! I usually walk rt by but the idea of my pores and wrinkles going away for it!!!! UGH I wish I read this! I hope others find this information out before they buy!!!
I got sucked in as well. There was instant puffiness reduction and my friend that was with me was amazed as I was. However, when I applied the product before going to bed that evening (which are the instructions), in the morning my eyes were still puffy. When I tried it in the morning before I put on my eye make up, it did not do the trick either. I am wondering what they actually used when they demonstrated on me. As far as a refund goes, my receipt says they will replace or refund of UNOPENED product. Go figure..
I’m from Australia ..Just was at the mall outside a hair and beauty salons waiting for husband to arrive. A young girl with a Russian accent outside the store giving out free skin care samples offered me a satche of face cream. Wanted to know what i used for my eyes..I should never had said it..’not much at the momment’ with that she whisked me in to give me a free sample…where another older woman came and sat me down at the makeup mirror. Asking me about what am I using on my face eyes ect…well I used to be in the beauty industry so I understood what she was getting at.. My dark circles ‘will not go away with cream’ their genetic I am nearly 70 and the skin is so fine that the blood in the vessels just show up through a bluey colour through the paper thin skin. She did use a bit on my crows feet and upper brow..I did feel a tightening a short while over and I was impressed…But I wanted to know how it would be a few hours later..She tried to make me feel guilty not caring enough for my skin..I asked her the price of her eye serum she said $400 something..With that I said again I’ll have to see how it goes she wanted to apply more, but I could not wait as I had been waiting for my husband..Oh well she said It’s your face. I go a brochure out of her and here I am..I’m going to google up the product.. when asked how long would the eye gell last she said one year..but now I hear you only get monthly orders..don’t want any on line pushy sales not worth the time and inconveinice . Ps. I would not buy anything Dr Oz reccommends it’s all a rubbishy hoax crap
Don’t get sucked in its all a hoax.It may fill as if its working when applied but it disapates and the price (especially at the mall kiosk) its totally ridiculous ,in the 20 to 25 mins I spent there they started at 999.00 for their eye serum in a syringe.When they saw I wasn’t interested they dropped the price to 499.00 still wasn’t interested they said 159.00. They are relentless but I walked away didn’t do it ! It may have been worth the 159.00 ( I highly doubt) but the whole principle of going from 1.000.00 to 159.00 I just wasn’t interested! These people are con artist it amazes me the better business allows them to stay in operation! Further more that the mall even allows them to be there as well!
I was approached today by a couple in a mall in Vegas. The little man did the spiel and I let him do ‘the treatment’ around my eyes. He tried to sell the syringe for $299 dropped the price to $97 but fortunately I wasn’t sucked in and walked away. He wasn’t a happy bunny.
Mine had a Russian accent too—claimed she was from Moscow.
Hi, I am from the Netherlands, and a very carefull person according buying things at a kiosk. Same happend to me in that Las Vegas kiosk.
$300,– for a set of skincare products.
She told me, it was from the brand “predire””.
She also put some on my skin around my eye, and it really looked amazing.
Back in our hotel room, I unpacked the boxes, and I was shocked. Nothing looked the same.
I couldn’t go back to her because we had a plain to catch.
I felt soooo stupid, not checking from what she had put in the paper back.
And, it didn’t work on me either.
I wish I had seen this before I got snagged by the team at the store in the Paris in Las Vegas. For the first time in my life I got sucked in by a total scam. A very EXPENSIVE scam!
Same thing happened to me at Harrah’s in Las Vegas. I called the representative when I got home because, it was a bait and switch… I let them know I am a frequent guest at that hotel and I would be back in July…if they did not ship the product they demonstrated, I would stand in the lobby and let everyone one know to beware. I also let them know I would dispute the transaction on my credit card for the bait and switch…they not only are shipping the right product they demonstrated… But also a complimentary gift…I will repost when I receive the right product…
I too, got sucked in in Vegas in Fremont by a sweet talking “Israeli”. I spent way too much and this is so unlike me to get suckered in by sweet talking sales pitches. I had already spent a huge bundle then he told me that what I had purchased would take care of 80% and brought out more products and told me that now I had 100%. when I told him that I couldn’t afford anymore, he reduced the price to $1,000.00 including tax. I signed a credit slip for that amount then noticed after home that I was charged $4,000! A huge ouch! He said he didn’t like doing the business part of it and had another guy ring up my order. I was still receiving my facial and didn’t have my glasses on. I had no clue the products are on amazon until I just Googled the company. I have filed a dispute with my credit card company to see if they can obtain my signed receipt. I am so mad at myself (:
I bet I got sucked in by the SAME Israeli. He’s in Bossier City, LA now at the Louisiana Boardwalk~ he told me had had worked in Vegas for the same company.
Smooth talking flirty little fellow.
I royally pissed him off when I declined any and all sales pitches.
He was so shady, when I walked out, I checked my purse to make sure my credit card and cell phone were still there.
When I closed my eyes for him to apply the magic serum, it would have been an excellent opportunity to steal something out of my bag.i got a REAL bad vibe from this place.
Omg I got sucked in by the same Israeli guy. In Connecticut. He definitely mixed the serum (syringe) in with a dab of what looked like clear primer. I was SO tired and SO exhausted, I looked it and hot preyed on for it. Sketch like!
Also, you can’t wear make up over it and as soon as you wipe off the serum, the bags fall back to the same as they were. Annoying. He was cute though. Dang it I’m a fool
i know they suckered me in also and i am a senior citizen i feel tike a fool
I had the same experience with what I imagine was the same Israeli guy in Las Vegas. I was hugely jet-lagged and wondering around waiting for my friends to fly in so that I could get access to our rooms. He obviously picked up on the fact that I was pretty out of it and he tried to reel me in with the free sample.
When he offered me a facial, I like many of you guys thought that this might be a nice way to spend a little time. It was at this point that he became aggressive. Saying that when he tried to tell me that I could get a package of their products for just $3000 USD I have to admit that I laughed in his face. I mean seriously?
I suppose it was lucky for me that shortly after his announcement regarding the deal of the century, my skin began reacting to the products. It made it a lot easier for me to walk away. Saying that even with a bright red face and the fact that I live and work in a third world country and to me $300 is a lot of money let alone $3000 this guy continued to shamelessly press on with the hard sell.
I’m glad that I didn’t shell out any hard-earned cash but I easily could have. This company is predatory and they try and take advantage of vulnerable people. Don’t give them the time of day and please don’t give them your money. This isn’t a business that deserves any support
The scam is real. I’m sorry about your money. I did not trust them the moment I saw them. They made up this lie about Dr. Oz. I told the lady that I’m going to look them up.
Did filing with CD co help?
i was been totally ripped off my Vine Vera! My husband One day we were at the mall and were pulled over to the Vine Vera kiosk. After insincere complements about my 61 skin he recommended several products that could help. They were very polite and recommended several. When it rang up I almost had a heart attack $860. He said don’t worry it will last you two years. Still that is a lot of money, but two years… My husband wanted to do it because of my hard cancer surgery and me losing 60 pounds. WELL. After several months the product tan out. I called customer service and they said they had no control over the vendor but she would give him a call. Almost a week later I get a called from her and that vendor is no longer with the company. I asked if she would call him as he must have some left over product…. She said NO! That is what I call customer service. Thank you Vibe Vera fir ripping me off!
I was recently schnookered by this company in Toronto. As we walked by, a girl handed me a sample, then invited me into the store, where she did a couple of product demonstrations with the Merlot line. She was fast and everything she said was something I’d heard before. It’s not like she was making radical new claims that would immediately give me reason to hesitate. She talked fast, moved fast, filled pauses by singing and before I had much time to think, I was buying four products. Fortunately, it was not at the crazy price I’ve seen others hit with according to posted stories online. The skin care industry is one to be cautious of in general. However, it’s one thing to inflate claims or over-promise results, and another to completely manufacture results and fool unsuspecting shoppers. The peeling product is a gimmick. It’s very deceptive. It appears to very quickly remove “dead skin” from the surface, however, I was also able to remove “dead skin” from my bathroom counter. The ingredients in this product interact in such a way to create the pilling effect when rubbed on a surface. I imagine the rubbing action generates heat which causes the effect. What you’re seeing is a chemical reaction, not actual skin removal. The way the little beads stick to any peach fuzz you may have also suggests you’re not removing skin; it’s just a sticky, glue-like substance. Legitimate skin care companies don’t need to resort to pushy, deceptive tactics. If you’re ever approached by a sales person from this brand or any of its sister brands like OroGold, DO NOT waste your money.
I was approached in the Milwaukee WI mall. Same Israeli guy, I doubt it, said he moved from Vegas and he’s did he was opening a store front right next to the kiosk. I got suckered into the facial peel, I loved it so I thought, until I read the real reason for the pilling. I got the 2 for one on the Vino Vera products, the Day and night cream. I really liked the Day cream, the night cream not so much. I was told if I brought the product container back before 3 months I’d get a refill. I hadn’t used much but brought it back and they took my old one and gave me a new one, useless. I should have emptied my old one. Then I was in Vegas in the Venetian mall, saw the product and got pulled in with a free sample. I told the guy I used the product and bought it in Milwaukee. He was “appalled ” and said he was the owner and has never sold in Milwaukee. He gave me his email to gorward the receipt and of course never heard anything. This is quite a scam I feel foolish, I got dickered into about 800 worth. Never again will I take the free sample
I was pulled in by an Israeli FEMALE in Vegas at a kiosk. She was very pushy as well. When I told her what I knew about this product she said “My English is not very good, what does that mean?” Somehow, her English was perfect otherwise when giving bloated compliments and telling the benefits. I told her I would like to look up reviews and she balked and said she sells this everyday and she knows all there is to know about it. I pull up Amazon and start reading reviews. She sees my screen and says “there are lots of scammers out there selling knockoffs. We are currently in a lawsuit with them. Don’t buy off of the internet.” I tell her I just wanted to read reviews, she says, “Do you want to buy this product or not? Are you wasting my time?” At that point, I saw the true side come out and continued to sit there and read reviews out loud so everyone around me could hear the negative reviews for the salespeople of Vine Vera. She asked me to leave her kiosk, and I did after making sure to loudly exclaim what a fraud she and her company was.
I too got pulled into their net, but absolutely adore the products. They are like a miracle. Extremely expensive at the store, but Groupon has some great prices, and i’ve been able to replenish the stock so to speak using both ebay and Groupon. I make a decent amount of money so i don’t regret going in the store because i never would have tried the products otherwise. They are nothing short of amazing. I love love love them!
I totally love this line too ! The filler has softened my deep line to where it’s almost gone. Totally puts the filler injections to major shame and a hell of a lot cheaper
This and the Lionesse I can’t live without
I’m sorry the salesperson was just doing his job
Don’t blame them and yes ebay and the rest is the way to go.
My undereyes got worse, instead of better with the eye serum ..am better off with Vaseline than to get sucked into such an expensive product!!!
They are horrible! the people who work at the kiosk in the middle of mall in Van Nuys are the most horrible people I have ever seen!
Never fall for what they call “FREE Facial”!!! I bought a serum and they made an appointment for a FREE FACIAL, the guy who calls himself the MANAGER pushes to sell you some thing around $2000 after the facial, and he pushes and pushes and pushes and if you don’t buy anything he asks for a tip which they should mention before the service “if you don’t buy anything you must pay a tip”!!!
I didn’t ask for the facial and if there is such a rule they have to say it before not after what they have done.
I really hated the place and service, I even won’t care any more to buy anything form this thing, I won’t go around that kiosk ever again!!!
Sorry to hear about your experience with them, but thanks for sharing it with us.
I live in Florida. I absolutely love the eye serum. I’ve actually thought about selling it. I believe in it. I’d like to make $ on the side but more importantly show women what they’re missing. And break down the price over 2 years. I’m actually thinking of the scrub/facelift, eye serum, and daily moisturizer for $375. And the best part is the moisturizer is the one everyday to start off. The serum and scrub is weekly or biweekly. I also find it great to apply the eye serum for a special day or night. I have a small face fan to make sure each product is dry and I’m getting my worth out of it. I just can not say enough fabulous remarks about this product.
I got duped in Malta after doing a facial with a few glasses of wine thrown in. I spent a fortune, it’s good stuff but I would never ever pay that amount of money on skin care. Maybe the atmosphere and the holiday vibe worked for vine Vera but certainly not for me BEWARE
Hi Lynn, my name is Dee. I got suck into their web Nov 15, 2017 at West Edmonton Mall. I was very sick and worn out making my trip out too purchase things all at once. I was sweating profusely and looked horrible and I didn’t care. As I was making my way home this female came out of nowhere saying to me, come come sit sit,. I thought maybe she seen my pain, oh and did she. I kept telling her I have to go, and said I’m interested in a day cream and she ignored it. She said, 0omg ur hands and ran and got their Shea butter cream and rubbed it in and ya it did work but when I washed my hands it also was gone. I was to get 2 shea butter, night cream (less then 1 oz ) for $160 and she throw in a nail buffer. After I paid she took 1 shea butter off my pile as if I didn’t see this, but I thought she was getting another one, ya no. When I got home and unpacked. I only had t night cream and 1 shea butter and it was used. So couple days later I went to tell her about this she started running real fast to replace 1 used one I had and replace t 1 I didn’t get I told her no no that I’m keeping it same if I need to show anyone. She said come here tomorrow at 2 pm and I will have ur money well that didn’t happen either. So now I’m fighting for my money..I have a few ideas on how to tackle this situation, but I wonder y u didn’t go further with ur experience ? No one seems to want to fight for there money. On lady wrote to her state attorney general’s office and got her refund. I think that’s pretty cool. Ur thoughts ?
Report them to your local Better Business Bureau. The BBB will contact them. If the problem isn’t resolved they get a bad rating on the BBB website. Also, in the past I have used this: “I will be contacting my State Attorney General and the Attorney General of the United States (they’re an international company) to report your FRAUDULENT BUSINESS PRACTICES. This should do the trick, it worked for me in the past with Tracphone (ugh). The Attorney General of the U.S. because their call center is in India (?). I got my minutes refunded even after they said they don’t refund minutes and laughed at me when i said I was calling my credit card company. Let them know you will do everything in your power to have them banned from doing business and you will report them on the RIPOFFREPORT.COM. If you pay with a credit card they will reverse the charge. First the credit card company wants you to make a good faith effort to contact the company and ask them to fix the problem. I always conduct ALL business of this type by email so I have a written record. Lawyers aren’t necessary but it’s always a good thought to put into the business person’s head. Who wants to get involved in a lawsuit. I will say that I used the pen thing at home and did notice an improvement in the wrinkles under my eyes and a softening of the lines from my nose to my lips. Would I use this again? We’ll see. Would I pay full price? Amazon here I come!
Was the sales woman a made-up blonde? I too was walking by the kiosk, tired and spacey and went over when she began her pitch. I rarely engage with these kiosk people as I know they are hard sell. She put the under eye serum on one eye and fanned my face to hasten the drying. It looked good but felt too tight and pulled. Anyway, I endured the pitch to get the other eye done but noped my way out when she said, “here hold it,” they are normally 2 for $1200, but I will go to the computer and see if I can get you a better price.” She went to the computer and pretended to contact her manager for a moment and then came back to offer 2 for $600.
High pressure tactics, false claims about Dr. Oz and how long the effect lasts and stupid advice to wear it overnight. I complained that it made my skin feel too tight and she said, ” you will get used to it.” Honey, if I’m spending $1200 bucks on skin care, it better feel like angels are breathing on my skin!
I feel like such a dummy, so embarrassed I fell for their smooth- talking complimentary style of shady thievery. After spending a small fortune for my bag of products at a “greatly reduced price” I was given a year of free facials. When I brought my voucher for my third facial I was given a hard sell, to purchase even MORE product! When I absolutely kindly refusedto spend another dime, my voucher was conveniently lost by the manager. Boy my next expense will be to get my head examined!
I was stopped at a casino in Vegas. I’m usually VERY frugal, and always research before spending $$$. This woman sucked me right in. She even put the serum on my husband’s eye wrinkles and I watched them shrink….. SOLD! I was promised it would last two years, got a bag full of products, luckily it was $375, not the thousands I’ve read about here. But that’s A LOT OF $$! plus I felt like I got played. I didn’t even try to bargain, just handed over my credit card like a cult member! lol
I actually like the products very much, and I am seeing a difference. But there’s no way it’s going to last another 23 months! And no way I’m dropping another $375 on skin care
Thanks for the info about getting this line on amazon!
I purchased several Vina Vera products before Christmas in 2014 at the mall at a Kiosk. I was told the product would last 2 years and this was a face lift in a jar. I believe I was involved in a bait and switch, when he used the products I could see a difference. I asked if there was a money back guarantee. He said yes, but don’t contact the store, call me. He gave me his email and cell phone number. When I contacted him, he said the product will last 2 years depending on how you use it. I used the products as directed. I aid at this point it really does not matter whether it last 2 years or not, it does not work for me. He also said I did not give you a money back guarantee. I called corporate and the same info as above, they are vendors. So, I gave the sales man one last chance to make good on his promise. He never responded. I filed a complaint the the State Attorney General’s office. They said they gave me a partial refund, which they did not. When the AG’s office told them no refund had been issued, they mailed a check with the full refund with in the week. PLEASE FILE A COMPLAINT WITH YOUR STATE ATTORNEY’S GENERAL OFFICE. These people need to be put out of business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Diane, I am going through the same issue can you please contact me personally think
I got sucked in -in another state-which state’s attorney general office do I contact- where I live or where I got sucked in? Thanks Cindy
Hi Cindy , Im Dee. I think either or they would directl u to t right one. But these ppl r truly scammers and need to feel it where it hurts and that’s in their pocket. If we all banned together and report this deceptive type of business and put them out of commission then others
would start to crumble. And once they crumble more ppl will c strength in numbers. It’s not impossible, we just need to get together. These scammers also target seniors and t disabled, shamfull but only to us. Once it unravels everyone will ban together !!!
It’s January 2017 and my friend and I just fell for all of the above. What is my first step in making sure these con men are shut down for good?
What state are you located in? I live in California and I made the grossly uninformed purchase of their products false. Please advise at your convenience. I’ll be very grateful if my Attorney General can help me with this scam.
I too was taken by this company. What state do you reside? I’m in California and my understanding was it is against the Cal. Code to not offer a refund. I was told you had to commit to a years worth of products. The Facelift filler product did help under the eyes, however another product, the skin peel stuck to the side of my cheeks and would NOT wash off. First I tried warm water, then a mild face cleaner, then a mild astringent but no results at all. LITERALLY, I had to pick it off my skin, which then caused a horrendous red rash.
Omgsh same thing happened to me 🙁 it really sucks!!! Now I don’t want to pick it off due to getting a rash. How long did it take for the rash to heal???
I just got scammed in to this. I live in California, if the Cali codes is to actually get a refund, how can I go back ask them to get my refund? Will they actually give it back to me? Or should I said can they?
I had the same issue of the Peel balling up! While I think my skin looked a LITTLE better, it was worrisome to not rinse off cheeks or chin & the eye “syringe” doesn’t miraculously dimish crows feet as it did in demo. Although, the day moisturizer leaves my skin moisturized so I can’t complain about it..
When the salesman reeled me in for the 3 Vine Vera Resveratrol products: Skin Peel, Eye Syringe & Day Moisturizer, they started at $900-ish, but ended at $137!! I purchased because they worked so beautifully in the demo, unfortunately, not so well at home. ?
Of the 3 products the ONLY one I would recommend is the Day Moisturizer.
I just purchased the products last night as well and OMG…..the skin peel stuck to the side of my cheeks as well and would NOT wash off, I tried everything to get it off and it’s like it is stuck inside of the pore’s on my face like little pieces of hard sand crystals and burning now for over a day since I used it. Completely miserable and I just want it to STOP, I now this is a year after your post, but please let me know how long this lasted for you and were there any other side effects. It’s so miserable!!!
I got duped today. After lots of pressure I finally bought the Vina Vera for$399.99 my reciept says it way $699.99 but they gave me a discount that he never told me about. After looking on Amazon and found it was $104.95 I felt really bad. I plan to go to the store tomorrow and try and get a refund and pay the 20% restocking fee. Do you think I have a chance?
As a customer And a user of vine Vera cosmetics I have to disagree with many of the comments here. For me, this treatment save my life. I suffered for a long time from spots on my skin, dry skin and wrinkled skin but when I found out about the reservatrol treatment it change my skin tone and balance my skin less than 3 months. The spots almost gone and my skin was less wrinkles. Its investment for skin. Stop be cheap on your skin and treat it right. The products last for a long time so you save a lot of money for the long run. High value!!!! Worth every penny!!!
Lol, “being cheap.”
No one should spend that much money on these products when you can find them on Amazon for less than $10.
I sell some vine vera products in my store…I have never heard one bad word from people who actually use the product by choice, not from impulsive buying from a fast pitch. Yes the product can be pricey but you get what you pay for and actually can be found for reasonable pricing online or some stores such as mine. The ingredients of the product are the most important factor…I have all the ingredients for my skin care products…..lionesse and vine vera has most of the same main components but lionesse is much more expensive…when buying anything it is always important to do your research on that product or most likely you will get scammed in some way..
What are the ingredients in the peeling
And what other product can I buy that is similar
“Stop being cheap”?? Indeed you sound like someone selling these products. Some comments have nothing to do with spending a reasonable amount on a good product.
I do like one of the products. But I was also on the receiving end of a bait and switch. I will look elsewhere for a similar product. There are honest people out there selling good products. Don’t be afraid to say “no” until you have had a chance to check them out. If they are a quality company, they will be around after you have had the chance to vet them.
You must work for them?
You sound like the a-hole that tried to sucker me out of 150 dollars for a tub of moisturizer and GLUE.
You are more than likely a plant or a company shill. The sheer number of disappointed and disgruntled customers shows what a scam these products are. I Don’t doubt you are one of their salespeople.
I’m guessing you work for the company from your horrible command of the English language. The product is a scam and the salespeople are scumbags preying on others
jys bac from Florida where this man gave me all the rubbish but I fell for it, a smart educated mother of 3 kids brought ‘magic’ eye and neck cream from him, wot a load of bull! Mad at myself for falling for it, blame it on the Florida wine!
I JUST bought this product in a mall in MIlwaukee, he suckered me in and gave me the “Vivo Per Lei Day Moisturizer”, “Vivo Per Lei Facial Peel”, “D’or24K Shea Body Butter”, “D’or24K Exfoliating Salt Scrub”, and a bar of the ” Vine Vera Body Soap” for $150. He told me all these (minus the soap) will last a year and after a year when I bring my receipt back I will receive a free refill on everything……from what it looks like people aren’t too happy with these products. Since it’s non-refundable….. wish me luck!!! :/
I too got drawn in to a kiosk in a Milwaukee mall. I have only used the masks and serum once at home but use the face creams daily. We will see what I look like in 3 months. Prices in the mall are negotiable. However I do believe the daily creams and peel will not last two yeaars but the vendor guaranteed one free refill of the peel and creams. I was told they were going into Nordstroms. Wonder if this is tdue. Glad to see products available on line.
Same story (Las Vegas) as many mentioned here. BUYER BEWARE OF VINE VERA. They use a customer service email address which defaults to the mfr (Mazalent) & then the mfr says they can not help you. They alert the seller to your email. The pink slip for shipments reads; you can not cancel if products have shipped and you can only cancel by email. They still ship the pkg & then say they never received your cancellation. I can not understand how they get away with this deceitful practice. The product is useless to me & customer service is NOT customer service!
I purchased some of the products at a kiosk in the mall as well. A week later I went back with eyes swollen underneath. He sweet talked me again and said give it a chance. $300 down so I guess I’ll give it some time, not sure if it’s really going to work. Wish I’d seen these reviews first. Fingers crossed for positive results. My facial is next week……
I have been a salon owner for 20 years
I have bought and sold different skin lines
THIS PRODUCT WORKED! I was sceptical of course
Shiraz line has a non surgical syringe, instant tightening and lifetime as long as diminishing dark circles. I bought both creams for 215.00 so shop around , it’s worth every penny!
I JUST BOUGHT THIS PRODUCT IN A MALL IN MEXICO, IT SEEMS TO WORK ON ME AT THE MOMENT AND I AM HAPPY WITH THE PRODUCT ESPECIALLY AS I KNOCKED HIM DOWN TO £82 FOR THE 50 GRAM JAR, BUT I WILL BE BUYING IT FROM AMAZON NEXT TIME
Got pulled into the store at the Paris Hotel in Las Vegas. He put cream under my eye( over my makeup…what!!) While it did tighten the area and diminish a few wrinkles it felt awful. Didn’t even want to smile, but when I did in the mirror both eyes had the same wrinkles. I told him I wanted to check how it was hours later and also check online for reviews. Well after that he got nasty. No I could do that, became very aggressive and not letting me leave or say no. Told me I had to respect him and listen to his pitch. After this went to my room to take it off . It had turned into a white crusty film. Didnt spend any money which I am glad of, not worth the money $299 ( or any money).
I Ran a way from the milwaukee kiosk last year but every since then ive been having a hard time with my skin. i found myself in sephora and aveda ready to spend hundreds so i thought why not go to the vine vera kiosk and scam them!. i was all sweet and acting innocent and i told them they sold my friend a whole package for 100 dollars. he continued showing me prices i told him i only brought about 100 to spend. after batting my lashes he gave me two sets of everything for 150. ik this is no where near as cheap as online but i kinda dont trust those online ones id rather negotiate and be able to test all my products out at the kiosk. a lot of people say this isnt worth shit from what they bought i online but the one i bought at the kiosk has been amazing to my african american skin! the guys at the kiosk can only go so low price wise, but they throw in a bunch of stuff if you negotiate. so step one talk them down by acting like you know for sure that they’ve sold cheap to some one, and two, make them shower you in gifts ! get your money’s worth !!!!
Best product I have ever purchased for my face …!!
Highly recommended , been I there store at the festival market in pompano beach and walked into there store wondering what they have , recived great service from there skincare specialist Benjamin and loved it , defenetly recon and on there cabarnet collection ..!
Irina..you are obviously fake! You are a SALESPERSON! Your grammar is a dead giveaway!
I agree I was at offprice at the Venetian today and some fake Israeli named isaac almost scammed me too. After I kept telling him I couldn’t afford it he finally dropped down to 349. When I tried to Google there website some other things started popping up that he apparently didn’t want me to see. By the time I reached for my credit card pretended to call then told him that I had already spent too much money and woyld have to go to the atm, he got aggresive even tried to grab my card and swipe it himself. Then he started slamming things around went down to 199 and said to me what else do you want at this price all of this and my chair too as he picked it up and slammed it against the desk. That was it for me I got up and told him to have a nice day!! I was almost fooled also. I totally agree these people need to be stopped!! Everyone on this site that was scammed needs to report them to the bbb and the attone generals office. I really hope you all get your money back this is so sad
I was aggressively approached at a kiosk at the Natick Collection Mall in Natick Massachusetts last month. I have never been duped into buying anything from mall kiosks in the past— I am aware of the :set up”. However ir was my first time out shopping after recovering from major surgery, and was on my way home, exhausted, and an easy target..Benjamin was a fast talker and spoke a lot of nonsense about these products. I laughed when he told me the price for the Kit— $4,000.00!! If I was going to spend that kind of money, it would not be at a kiosk at a mall. I told him I was very tired and had to get home.He actually blocked me from leaving and was so persuasive I actually allowed him to try the Shiraz Syringe on me, it seemed to work but I knew it was likely temporary. Anyway he was so well trained in his sales techniques I did purchase the syringe,day and night cream and exfoliant for a total of $ 200.00. not $4,000.00!! Then he still wouldn’t let me leave and calls Irina who he claims is some skin care specialist to celebrities such as Kim Kardashian!! I laughed and said what BS. If that was so she would not need to be at a mall pushing her face lift products for $5,000.00. Next thing Irina arrives with her pitch, and the promise of free facials when their new store at this mall opened soon. Normally a facial is $650.00. I tried not to be rude but after spending an hour of my life I will never get back I left. They were definitely irritated I did not fall victim a second time!! I did tell Benjamin I did not expect the products to last 2 years, and that I thought that in fact any skin care products and make up should be discarded after one year!! He just shrugged. I still can’t believe I fell for this, and am very disappointed with myself! The products seem to be OK but doubt they will prove to be any better than most others out there. Irina of course you are going to “Highly recommend the best products ever purchased” You are the vendor along with your cohort Benjamin. I hope you sleep well at night.
Hello, same exact thing happened to me yesterday at the Natick mall and I am so upset with myself. Same pitch about the Kardashians and Jennifer Lopez.
Been reading these reviews and immediately noticed you had mentioned “Benjamin” and expert “Irena”.
Two or three reviews before yours, a woman named Irena left a review, stating that she did a recon at a kiosk and the skincare specialist named Benjamin had given her great customer service.
There was a reply to “Irena’s” review, stating that she was a “fake” and must work for the company. Sounds as if she hit the “crooked” nail on the head!!!
I’m sorry they took advantage of you when you were most vulnerable……and don’t be disappointed with yourself!!!! On the bright side, you got away without spending more than $200, which is much less than others. Regardless, I’m disgusted by what/how most vendors treat potential customers.
I am currently in Las Vegas and after a couple of days of being here my husband and myself were walking around the Venitian when I got offered a free sample of the Merlot day cream from the company Vine Vera. As I took the sample from the assistant she had a good look at my face and noticed the dark circles and puffyness under my eyes, thus asking if I would like a FREE sample of their under eye cream. I said yes and the next thing the original assistant disapeard and a consultant from the shop had me sat in a chair taking a good look at my eyes and subsiquently proceeded to use this eye cream without asking me what, If any, allergys I have.
I have very sensative skin so I’m very careful in what I use and will try free samples first before going ahead and buying things.
At this point my husband was waiting outside the shop probably thinking ‘oh boy how much is she being conned out of now?’
After the cream had been applied and a lot of telling me how much I was wasting on my current eye cream, the consultant showed me the results, which I must say were very impressive, the puffyness had deffinately disappeared and the skin taught but it didn’t feel right.
Next to the hard sell, firstly 700 dollars for the eye cream plus a day and night cream, my face must have said it all, she then came down to 400 dollars, I still said no, so the two other creams disappeard and just the eye cream was 135 dollars. I still stuck to my guns saying no and when she realised she was getting no where she changed to different areas on my face to prove a point that the botox filled cream could be used on forehead lines and crows feet, now I turned 50 in September and when she lifted my fringe out of the way and found none of the above, she asked how long I had been having botox. I could have taken great offence to this, but felt realy good as have no wrinkles at all and it was now her turn to have a shocked look.
Needless to say I came out of the shop empty handed with the consultant looking very red faced and quite anoyed, the most comical thing was , when I came out and told my husband what id been doing, he had a good look at my eyes and pointed to the opposite one that he thought had been treated.
Luckily the next morning I hadn’t had a bad reaction to this, and still had my money in my purse.
I have also experienced the Kiosk horror. In May 2014 I was swept in by the charm & flirtation of the handsome sales clerk. He promised me the world (even a date). I kept hearing the astronomical prices, every time I said no, I can’t afford it, that I would probably return it – he added in free sets. Before I knew it – I was signing for a $3000.00 purchase. He never once mentioned the no return policy becz he kept saying that I was going to love the products. The last thing I said to him was that I was probably going to return some of it. I went back the next day to return it. That is when they showed me the sign stating no returns which was on the opposite side of the kiosk from where I sat & asked for my sales slip to show me the refund policy at the bottom & guess what – It did not print on my slip. They made a excuses. I fought hard. I got $900 back & was promised a Black & Green Diamond set for free. I have been trying to get them ever since. They had them in March at the kiosk for me – I came later than they wanted I quess. They said the sale rep left for the day. Then In may I was to get them & the day I was going there I was advised that the sets were “accidentally sold”. He asked for my address & would mail them to me. Since then – the responses I have gotten are that they were still out of stock. Finally – I went yesterday – I was told that they would swap products. I asked repeatedly abt the prices of the Diamond set $2100 & $2600 & how this was going to work. His email on Sunday nite said – “I will give you what you want”. Monday I went & he left just as I got there (he said he would be there to help me) & had his employee handle the swap. I was lied to about the prices (not a surprise) to up the grand total I assume. I even knew the price of one item @ $296 & they’ll sell it for $199 if desparate – & he swore to me it was now $500 & told me over & over to look it up online. So, I did $296 NOT $500. I was told that I was only allowed $1500. So, I was given very little compared to the original deal (even though like your review states – their kiosk prices are a total joke, but, that is the prices I had to go by). I left a message for him to call me. I guess, In my eyes, I should get some more for the difference of his lie. Wish me luck. I have fought long & hard. I have wasted alot of time, gas & energy, 4 of the male employee’s made sexual innuendo’s on each trip to the kiosk, Our Chanel Fox 6 news (Katrina Cravy Contact 6) did a story/investigation on them on 11-16-14 & she did not get anything back for that lady. So, I have done okay I quess. What a horrible lesson to learn. They prey on our trust, vanity, wrinkles & kind hearts. My greatest revenge is getting to turn away a customer in their clutches.
I was suckered in by the store in the Paris Hotel in Las Vegas. My story is similar to the above being offered everything under the sun including a date from a young attractive sales guy when the store was near closing. The sales guy actually went so far as to say it was his family’s business. The oddest thing was as I was standing there I was trying to google the product on my phone and could not get to the internet although I had a full signal. I couldn’t resist buying the syringe as I literally saw 10 years disappear from my face in seconds (and I had a few glasses of wine in me). When I got back to my room that night I actually had to restart my phone to get it to work, it made me wonder if they have some sort of jamming app in the store to prevent people from googling. As soon as I was able to get on the internet I saw ‘SCAM’ right away on the search results and was obviously fuming. The next morning I went down to return the products but the store was not open so I went to hotel concierge who gave me an earful. They said they wished the store was not in the hotel, that they heard many complaints. I went back to my room and came down on my way to a conference with all of the ‘gifts’ that were given (Tresor Pearl, and other products that I wonder were even real). When I told them it caused my eyes to swell and that I could barely open them in the morning (the story I concocted after reading the ‘no refunds’ and seeing the scam alerts online), they gave me a card to call customer service. Now I was dressed in a suit and remained very calm, and let them know that the concierge told me there were several complaints against them. As I turned to walk out of the store they told me they would refund me. I think they may have been nervous I was a reporter or official of some kind since I was in a suit and acted very professional and calm. They gave me a full refund so I was relieved but I still can’t get out of my mind the immediate results I received and have been scouring the internet trying to figure out what the heck ingredients they could be using to do that. One site I encountered said that the product they purchased didn’t have the same results they received in the store so that may be one of the tricks they use, but there are several sites that have good reviews of the products as well. Of course these could be fake reviews but I’m still so curious. The ultimate reason I was apprehensive is the sales tactics, the associates that issued me the refund said the guy who sold to me was new and didn’t know better to give me so many free ‘gifts’ (I paid $300 and got the syringe and 3 large jars of ‘Tresor’). The fact that he told me his family owned the business and they were contradicting that story, in addition to all the similar stories online about the sales associates makes me feel like it must be a scam but anyone who has any information about the syringe use and ingredients would be appreciated.
Hi: I have just left a lengthy comment below yours. My experience was not bad at all. I think these stores are individually owned and I read that is why there is no consistency in sales tactics and prices and packages. Like you, I was immediately sold on the result at the store. I have been home with my product for a few hours now and used a little more under my lower lip and the results are good. I really don’t think there is a bait and switch going on. In addition the article above quotes mostly lower priced products that were obviously overcharged in the store and available on line for far less. My search was admittedly quick regarding the higher end products I purchased but Amazon and E bay sellers were asking almost exactly what the young salesman had told me were the retail prices per item. I do think he was experienced as he said he had just flown into our Ontario mall from the West Edmonton Mall and also that he was himself from Los Angeles. He commented on the how different (in a good way) the Canadian clients were from his American ones. So for what is worth that’s my experience and I am looking forward to my facial.
I was scammed out of $500 a few years ago. The product has since been repackaged but one product I loved was the facial peel.
I use it under my arms as I have very dark rough skin which is very embarrassing.
I have tried everything you can imagine to lighten and remove layers of skin which only results in cuts and ripped skin. Several dermatologists and fifteen years of trying to have normal looking skin I put the mask under my arms and scrapped with a simple tounge depressor. Well it works better than anything I have ever done and while iy doesnt fully solve the solution its the best option.
The only negative thing is the price. I originally bought the peel for $25 a jar at a utah mall kiosk. I just went last weekend and I paid $100 for two jars to go online later and found the same product for $6.95 a jar from amazon. Product works great from amazon.
Please do you’re research before you buy.
Also for anyone out there that had little rough bumps on the back side of their arms, this peel takes them off also with a simple scrape of a tounge depressor or a small scrub brush. I know there are some negative results stating that this product is a scam but it has totally worked for me and if it removed the bumbs on my arms after one use then it is doing something.
I have used a razor to the bumps before and my under arms. The result from the peel is far better and less painful. I admit I can use an entire jar in two weeks but on amazon its reasonable for the quality of life and self confidence it gives me.
If anyone else has similar problems with their underarms like me please post if you have treatments that may work better. It seems to be an issue with women with a olive skin tone however no one else in my family has the same problem. I am a quarter spanish but my skin is quite fair, other than my under arm skin.
So please buy online not at the kiosk.
So I have just returned from our local mall where I spent $400 plus $52 tax (Canadian) that I did not intend to spend, on Vine Vera products. I have passed their store many, many times and politely declined the offered sample packet. I had no idea even what they were selling. Today I accepted and stepped inside for a 1 minute demonstration that turned into a good 30 – 45 minute experience.
The young salesman was charming and polite and I have to admit I was sold immediately on the Shiraz non-surgical serum when I saw the fine lines at the corners of my eye disappear. There was a big difference between the treated and untreated eye. The creases above my upper lip visibly decreased as well, all within minutes, while we talked. The young man told me that the non surgical serum sold for 700.00 but he also would include the Age Defying Eye Serum 30ml and the Cabernet High Potency Contour Eye Firming Creme 50g. He told me each of the additional serum & cream sold individually for over $300. Before I could even make a comment about the cost, he said he would charge only $400 for all three. He explained that used as directed the non-surgical serum should last 2 years, the serum & cream for the eyes about 1 year. He said the results of using the creams and serums would be enhanced the longer it was used. For a high end product whose results I had seen immediately I was sold and did not feel at $400 that the product was overpriced. For the record I would not have purchased it for $700. I’m sure he was an experienced sale person and could tell I was going to buy but he did not try to up sell anything else. As a matter of fact he included free of charge, the Vine Vera Manicure Set. He also offered a free facial and I made an appointment for this coming Friday. He asked that I leave my money/credit cards at home because he would not pressure me to buy more when he gave me my facial. Overall though unplanned, the experience was a pleasant one and I am looking forward to using these products. Reading the negative comments here have left me a bit dismayed but I am thinking positively that I will be one of the satisfied customers of Vine Vera. I did look up the products that I purchased, both on Amazon and E-Bay and found that experienced sellers were asking the same prices that young man had originally quoted. The three products would have been well over $1000 and in US not Cdn funds. The price of the manicure set ran anywhere from $30 US to $98 Cdn. In regard to the serums leaving a powdery residue when they dry….if you were applying a moisturizer afterwards as most would, it goes away. For the record too I am 65 and have fair, normal skin with average amount of wrinkles earned over my lifetime. Thankfully mostly laugh lines.
There’s a stall at Birmingham, UK. I wasn’t interested, but I stupidly made eye contact. The person giving out samples then asked me where I was from and told me about my acne problem. He then asked a Dr to come over and made up that I’ve been suffering from the problem for several years, which I had not said. So the Dr then pulled me to one side and put a small good of their product onto my face, forming bits that were apparently my dead skin. He then showed me 3 products and asked me about my occupation before showing me the original price then he disappeared off onto the computer and came back telling me that he’d give me a cut off price, so I wouldn’t have paying for the delivery and commission, giving me more than 50% discount. Before I knew it, he’d started packing all of the products into a bag. It was then that I stopped him and told him that I didn’t have that amount of money to spare. He asked me why I didn’t want the products, because he was very concerned with my skin. He was offering a free facial in exchange for a review. Basically, it seemed like he was giving it for free because he was so concerned about my well-being. This is a new technique to me. Packing everything up before even asking if I was interested.
Their stall is also a bit raised, so I nearly feel over as I rushed off, feeling even more embarrassed.
Please please report this to Watchdog and the consumer advice service in the UK as the more complaints they get about this shop, the more likely they are to take action on stopping them. Thank you.
I agree they need reporting, I will! They have a shop on Kings Road London, with very pushy and overbearing sales staff, selling over priced products with false promises. KEEP AWAY! Buy some vitamin E oil from a health shop…works wonders for little money!
Can I get advise as I have experienced the same story and unfortunately I was amazed with the result in the shop and let with a bag of two product .
The surprise came when I wanted to apply the eye cream at night before bed and found it very difrent from the shop as a normal cream and when I started to read the reviews I feel sick .
I purchased them from kings road London !
Yesterday my son , 17yrs old, had the same bad experience in same shop/kiosk in Birmingham. He’s underage currently in UK for Summer studies. They STOLEN 270 GBP for 2 creams.
I immediately contacted my bank, and blocked the debit card. I also wrote to Customer Service
Next step is the report to authorities.
Keep at a distance this shop!!!
I gave this woman 30 seconds to show me the eye cream. I asked her if she was going to do both. She said let me show you the first eye first. She did and it worked. She went on to say today for this and that it would be 400 dollars, then she threw Dr. Oz into it. I told her I would talk to my husband who is a doctor and let her know, she wasn’t happy and wouldn’t do the other eye unless I bought something then,so I left.
I’m a 58 year old guy. I thought I had this ‘don’t make eye contact with peddlers’ method down pat but in the mall I was interrupted by an attractive young woman with an alluring Italian accent handing an small package to me. Before I can believe what’s happening I’m sitting in a chair with her legs between mine, her face 12″ from mine, soft caresses on my legs etc. and asking personal questions “do I have a special lady?” etc.She tells me I’m using the wrong skin cleansers and moisteners and dabbing all sorts of stuff on my face, and even taking pictures. Meanwhile, I’m reminding myself that it’s not because she thinks I’m hot or handsome that she’s doing this, or that she likes me, it’s my money that she likes. A LOT of it in fact. Like $625 for three small items! After the first rejection, the price came down quickly to half. After the third and finally successful attempt to get up and flee, she muttered something about “wasting an hour of my time”. That made me feel better about losing the tiny bit of guilt of rejecting her.
Next time I’m going to be “late for an appointment”. Gotta practice that one.
I am so upset with this product. It doesn’t work. I spent 1200.00 on junk. They fast talk you into doing it. They are taking vurnable woman and working them over. They don’t tell you that you can’t get your money back. DO NOT BUY THIS PRODUCT. IT IA A RIP OFF. I AM IN THE PROCESS RIGHT NOW OF SUING THIS COMPANY SO THEY DON’T RIP OFF MORE VURNABLE WOMAN WHO WANT TO LOOK YOUNGER. SHAME SHAME SHAME ON YOU.
I am about to enter an online court action against Vine Vera in Kings Road London concerning illegal pressure sales upon my vulnerable daughter who was induced to spend £900+, all she had in her bank account, in one go. Can we compare notes ? Michael Gold email@example.com
Hi, I have recently fallen prey to the same thing. I was pressured into making the purchases and I was promised I would be able to get a refund. They lied. They are now saying they do not force anyone to buy anything and I can make an exchange. When I went for my refund they called the police and LIED to the police to get them to come. Customer services do not believe the store would lie to me when they bare face lied to the police. The company is unlike anything I have ever come across before. I have made contact with BBC watchdog (only today) and would be really interested to hear how you are progressing with suing them.
I had the same , two days before in kings road London , but today when I tried the eye product I found it normal and not magical as it was in the shop , and that is why iam herd to read the comments and iam shocked!!
Any thing to advice please
Can you please tell me what you found out so far with the lawsuit because what they sold me was not what they used. Whatever they use the mommy did a great job but when I got home and tried the other side it did not work like it did in the store.
Oh I’m totally with you. LOOK UP MAZAL ENTERPRISES SCAM. Beware of lionesse beauty bar too. I got scammed too. Stay away from them all.
Oh I’m totally with you. LOOK UP MAZAL ENTERPRISES SCAM. Beware of lionesse beauty bar too.
Recently became another victim of these young Israelis trolling from mall to mall ripping off unsuspecting customers. They charge whatever price they think they can get away with, targeting middle-aged or older women who may be easy prey. There are a plethora of complaints against this company for their unethical business practices and nonexistent customer service. BBB gives them an “F” rating. I was totally broadsided by the salesman handing out a free sample and coercing me to sit down and get a free facial, and made the mistake of being polite and making eye contact. They bamboozled me with their many lies including how they are “going to be opening up a spa here and I can get free refills on all products,” which I found out later is also a lie to get you to buy. They spend just a few weeks in each mall and then pack up and move their gypsy wagon on to the next mall for fresh victims. They are all young, attractive, well-dressed with just the right amount of charm, and operate with the same bag of tricks, making false claims that Dr. Oz endorses their products, how they are “giving you these products at up to 75% below the usual price,” how they “want to cure your acne, wrinkles, rosacea, etc. before it’s too late,” preying on your own particular weakness. They use the elements of surprise, distraction, confusion and charm mixed with a bag of lies and deceitfully adding hundreds or $1000 to the sale if they think you’re extra gullible. They have (probably made-up) names like Giovanni, Fabio, Raphael, sometimes claiming to be Spanish or Italian when they are really Israelis posing as “skin care consultants.”.
Does Mazal Enterprises really have no clue about this or just playing dumb, giving the same well-scripted damage control response to all the complaints? Are they a front for Israel organized crime? What kind of business gives no refunds ever? They need to be held responsible for allowing/hiring these con men to sell their products with predatory sales tactics and fraud. How are these thieves coming here on temporary visas and getting away with accosting and robbing people in malls all over the country? Is it true they are also involved in organized crime, money laundering, and visa fraud? I think this is an underreported crime because victims may be too embarrassed at having been duped and believing their convincing lies, especially senior citizens who might be easily confused and manipulated by these slick, highly trained con men. If they are doing this in the smaller cities like mine, then this is most likely a wide-spread problem all over. These people are making more in a month at a mall stint than they do in a year back home. This is a very ugly and disturbing unregulated industry and needs to stop!
I too got ripped off 1,000. I had my 2 year anniversary of not drinking and was excited that I was going to have better skin! They are great with the sales pitch. Your so beautiful and your skin will be so perfect. I tried to fight for months and my chase card company said this company has a no return policy. This is so awful I can’t understand why the malls let them rip people off. It makes me sick!
Colleen…I just got scammed at the Vine Vera in the Flamingo hotel in Las Vegas, yesterday! An Italian guy. ….telling me he only had one voucher left and don’t tell anyone about the amazing discount he was giving me! I got scammed into buying the eye syringe, a peel and cream for $250. He pulled up a website showing me these outrageous prices and that I’m getting SUCH a good deal! Wowwww. .. I wish I did the research first!
I also got recently scammed by the same sales pitch in Houston, Texas saying he was the owners son…blah, blah, blah After I bought products I went home and was confused on how to use them. I went back asking him to write down step by step how to use all the products he sold me. He said he would have it ready when I got there…he lied…. it was just a scam to get me there to buy more products. I left very upset. NO KIOSK! I know better than to buy anything from pushy sales people working out of a kiosk….never been so mad at myself! I will be reporting this to the Attorney General with help from my lawyer brother. CUSTOMERS BEWARE! If you want a great skin line look for Rajeunir Black Caviar…sold in a salon not a kiosk.
Thank you for this article, I wish I had read it earlier. I live in the UK and was invited into their shop in London. At first I was happy to try the products. The sales person was full on but I purchased some product. Then the sales person kept my card in the card machine and continued to pull out products. I started feeling uncomfortable and tried to say no, but the sales pitch kept coming, and I felt that I could not make a scene, what with the shop being on the most expensive street in London with a lot of rich clientele in the shop. After 50 minutes of aggressive sales (after my first purchase!) I felt the only way to get out of the shop and get my card back was to purchase further product. In the UK there is an “aggressive” sales clause, which I have been writing to customer services about trying to get my money back for the products. I have been treated badly throughout the whole customer service experience, being made out to be stupid and told I could have said “no” at any time. Which is a lot easier said than done when you are in a fancy shop, having product forced on you, with your card in the card machine just out of your reach. Please, if you have experienced aggressive sales techniques in the UK by Vine Vera, report them to the consumer advice helpline and Watchdog, as the more complaints they receive, the more likely that a stop can be put to these aggressive sales techniques.
I agree I was at offprice at the Venetian today and some fake Israeli named isaac almost scammed me too. After I kept telling him I couldn’t afford it he finally dropped down to 349. When I tried to Google there website some other things started popping up that he apparently didn’t want me to see. By the time I reached for my credit card pretended to call then told him that I had already spent too much money and woyld have to go to the atm, he got aggresive even tried to grab my card and swipe it himself. Then he started slamming things around went down to 199 and said to me what else do you want at this price all of this and my chair too as he picked it up and slammed it against the desk. That was it for me I got up and told him to have a nice day!! I was almost fooled also. I totally agree these people need to be stopped!! Everyone on this site that was scammed needs to report them to the bbb and the attone generals office. I really hope you all get your money back this is so sad.
Dear Cara. I know excitedly how it feels. I also have been stopped today and invited into the one located in Knightsbridge. I live just 2 minute walk from this store and have been stopped by them few times in the past. but I always tried to avoid getting inside, Simply because one of my friends was cheated by them before. Until today when they actually changed the tactic and talked to me in Arabic “me being middleastern” commenting on how beautiful my shoe was, the male shop assistant asks: where did you get your shoe from?I replied from Italy. He then said I really want you to write me the name of the store I am going to Italy soon and lured me into the shop. I then felt somehow embarrassed and obliged to listen to his pitch about the products. I kept asking I need a leaflet to read what are the ingredients. Then he was telling me stories. And I didn’t want to use the card ” I am a doctor ” I eventually told him that I am a doctor and wanted to know detailed ingredients of your products. Then he was showing me the ingredients on an iPad. Most of the ingredients won’t cost that much to produce these products…. So I told him so. But they kept showing me another product. They just never stop these people and I absolutely HATE AGGRESSIVE SALES specially in Knightsbridge no one dose that. so I wasn’t having any of it and told him I will take any sample you giving me and will try at home and get back to you. And I am not buying anything today. The reason I took the samples as I am quite suspicious if they actually contains any of what they are saying. The whole thing seems really bogus to me. I absolutely hated the fact that they cheated before my eyes a middleastern couple with a very little spoken English. This is has to stop.
Sadly I recently had the same experience. Did you get anywhere with asking for a refund or complaining to Watchdog etc. I believe there are valid grounds for legal action if so minded.
Same thing happened to me in London. Just sick. Took me for 3400.00. They are so frigging unstoppable! So fast, I can give you this as a goft. Such bullshit and I would love to sock her in her face right after someone kicked me in my ass! Somebody should bring them down!
During CES 2016 in Las Vegas, I was sucked into the Vin Vera booth (real name of the company in Las Vegas is ABC Trading Solutions LLC). They insisted that I try the eye cream that will erase 10 years from my face. They surround you like a pack of wolves and there’s no way to get out. They fawn and compliment and “oooh” and “ahhh”. Granted, the short term effect works. It’s like glue drying under your eyes and it does tighten the skin. But then it starts to itch and peel and flake. The “salesperson” told me that normally the price is $700, but the special CES Show price is only $199, but I have to complete the shipping authorization NOW! Long story short, after it was all said and done… I had agreed to buy the $199 product — they charged my credit card $1600. I pointed out the error and was told “SORRY NO REFUNDS”. I’m still battling the charge and have reported this scam to the State Attorney General’s Office. Oh, and I never received the products.
I got sucked into the the oroduct,but not vy the sales pitch.i had makeup on and watched the product go to work. The girl was pushy, about the product, but the look of shock on her face on how quick it work was pricelss..She did one side and i went to find my daughter and asked her if she noticed anything and even she was amazed.she said 30 days, we shall see the end reaults,its only been a couple weeks 2/14/16.And using once a week
Got totally scammed in New Orleans. I went to the Riverwalk mall and got approached by the most aggressive salesman ever. He was at a Vine Vera kiosk and pulled me in. He said his name was Alex
He put some eye serum on me. I got suckered into buying that $327 later and tried to get up. He pushed me back in the seat and put some thermic mask on me. Another $812 later. I live in Vegas. He said he was also from Vegas and worked at the Bellagio at a free standing store. There was no sign saying no refunds or was it told there were no refunds. The receipt at the bottom said no refunds and 14 day exchange. Alex knew I lived in Vegas. I went to the Bellagio and NO STORE SELLS VINE VERA IN VEGAS AT THE BELLAGIO. TOTALLY LIED TO. NO EXCHANGES EITHER. I TRIED BUT SINCE I DID NOT BUY THE PRODUCTS HERE, NO ONE WILL EXCHANGE. THEY ARE ALL PRIVATELY OWNED. THIS IS A CON ARTIST THAT GOT MY MONEY AND I WILL BE CONTACTING THE ATTORNEY GENERAL.
Have you gone yet? I will also go with you to the Attorney General- WITH THE PICTURES OF MY BLISTERED CHEST/NECK!!! I believe that it is illegal for them to apply this to your face, without following their own labels- I hear all the time “use only as directed”- well they put it on my face without doing the 24 hour skin test and I got a wicked chemical burn because of it.
I find out when a Women’s Convention or bridal show is in town, I let them call me over to the booth, I pretend I do not know the product, I act totally amazed and then when I hear the price, I say I can not afford and start to walk away–They call me back and start adding more products and lower the price-Then they whisper in my ear that they will only do the deal if I do not tell anyone how low they went- And I promise- I love some of the Vine Vera products and I have gotten many for an AMAZINGLY lower price than Amazon or E-Bay- Play the game and beat them- You will walk away with whatever you want–Good Luck
Their stores seem to pop up everywhere!
Today I encountered a store in Salzburg, Austria, where I accidentally made eye-contact with one of their sales-persons. She gave me a free sample and before I could even blink I sat in of one their chairs and the lady applied a creme to my skin which made the dead skin to go off. Or so I was told. At the same time she told me about my skin problems and that my current brand of skin creme is way to aggressive! She wouldn’t stop talking, I barely managed to process everything she said.
She also tried to convince me to try another serum; soon she started talking about pices and discounts that I don’t remember.
Suspicious of their methods, not to mention that as a student you don’t have much leftover money, I declined their offer and somehow made it out of the store.
In between uni classes I did a bit of research and dound this website. I was astonished to see there are so many other victims.
Everyone, please beware of these shops and stay away from them, their product and the methods scream “Scam!” all the way.
the vinevera peeling is amazing product!!!!!!
my face was covering with alot of acne and the only thing that help me is the peeling vinevera
I got pulled into the kiosk at Caesars in Las Vegas, she put the cream on my face and it took ten years off, my husband and I were amazed!!! Even a stranger walking by noticed half my face was wrinkle free!!! So she did the other half and I told her I would have to wait one hour to make sure I had no reactions…when nothing happened we went back and spent 350.00. But here at home the stuff does nothing, it is just some simple cream….so yes I got suckered by bait and switch, I wish they would have just sold me what she used. I did look 10 years younger and had no wrinkles!! I am so upset. I will never trust another person ever again!!
Thanks for your postings. I had a similar experience. Dominant relentless sales tactics playing into my vulnerabilitirs- age related lack of confidence etc.
The question is what is in tbe product they.put around your eyes which smoothes out the wrinkles before upur eyrs literally?
And if so powerful, how harmful? And what are we doing in that we allow strangers to put unknown products on our bodies? Does anyone know? I am concened about this.
Such is the allure. Beware. Be aware.
I was just pulled in to one of there shops in London Kings Road , at first I was treated very well, the sales person was explaining to me all about a eye cream and face cream, all went well until I said that I will take the samples and tray out before I decide if I will want to buy, from that moment on the sales person start to get rude and offensive, I give back the samples and left, I don’t want to hear about them ever again.
My sister got sucked into this they told her $400 then turned around and charged her credit card $4,000. Now he’s stuck with the shit.
For anyone in Ontario Canada https://www.ontario.ca/page/your-rights-under-consumer-protection-act
I personally used the Ontario Consumer Protection act to get a refund from Vine Vera after I spent 1,700 dollars without realizing it. They tried to cheat me out of a refund but as soon as I got nasty and mentioned the CPA the manager of the Vine Vera kiosk I visited gave me a full refund minus a bit for opened product which couldn’t be refunded for sanitary reasons.
Hi Katie, what part exactly of the CPA could you use to get a refund? The “Misrepresentation” one? I also got lured into buying one product and haven’t opened it yet. After reading all the reviews I definitely want my money back, but as usual they never mentioned the no-refund policy, I just saw it at the bottom of my receipt.
While at the National Hardware Show in Las Vegas, I had the misfortune of meeting these people. I was told they had a great moisturizer that would help with my dry skin- as a grandmother I figured Great! The product was applied by a sales associate that FAILED TO FOLLOW the instructions listed on the product (i.e. do a skin test for 24 hours before using). It was slathered on my face and neck on May 4, 2016 and I woke up crying on May 5, 2016 from the pain of my neck and lower face being burned to the point of blistering. I went back to the booth with my still unopened products and they were gone. I looked in the tradeshow paperwork and the booth was listed as “embroidery”. At home I reached out to them to refund my money for a return of the products that are still unopened. They said there is a no return policy- and said it was on my receipt- which I was never given as the transaction was all on ipad. Nothing was posted in the booth, either. VERY BAD EXPERIENCE.
Interesting to hear comments from other `victims`. I was offered a `free` facial here in Sydney Australia. It was anything but free-thousands of dollars later, & feeling like a fool for being persuaded (by very high pressure salesman) I left with what was supposed to be three years supply of products. Having followed instructions carefully I believe that which I was sold will last about one year.I am supposed to go back for a `review` of results/further advice, but will not subject myself to any further harassment/loss of money. The product does work, but I will always feel foolish re this purchase. Do not go into these salons, do not be talked into purchases you can`t afford or want. A very aggressive sales pitch-try to drag you into salon & then really subject you to high pressure to buy. Australian older women be ware!!
Kay I have just been duped in London, product has not been opended do u think I can return it to the Sydney store as I live there? And where is it?
Thank you all for taking the time to share your experiences! Recently I was in Maui, and a sales associate handed me “free” samples outside the store, then asked me to come into the store for more. Well, next thing you know I am sitting in a chair having what he called “Botox in a bottle” applied around my eye. I admit I did feel tightening and lifting; however also noticed a white film in the area in which the cream was applied ( I think egg whites would do the same thing) I was given a mirror to view the results, and touched the area. I was tersely told; do not touch, you are receiving treatment. I could go on and on how our conversation progressed, but like most of you; the story is the same, the sales pitch is the same, the pricing is the same. I am not one to purchase anything under pressure and without thoroughly researching. Thankfully I walked away without spending any of my hard earned money.
I wAS not as lucky. I spent money. Got stopped at a kiosk at Flat Irons mall in CO. This girl would NOT let me go. Ended up spending an agreed up $189 which ended up being $217on my card. When I questioned it and asked for an itemized bill she said the extra was tax. That’s a lot of tax and I skipped her writing bogus prices on the stuff I got. In all her sales pitch she never once mentioned all sales are final which is also bogus because a consumer has 72 hours to change their mind on purchases over $25. I have since found it way cheaper online. I can’t say the product is bad or recommend it. I don’t think its terrible but it is over priced. What a can say is terrible are these high pressure salespeople and their whole way of going about business. I can only hope enough people get tired of this so the kiosks go away. My advice is stay away from kiosks at all costs. Walk right by, don’t stop fir a half second. If you want to give the product a try, buy online
As an addendum to my response to an earlier post, my “salesman” also gave me a sample of what he said was grape juice- practically pouring it in my mouth. I’m an intelligent 40+ Mom. You’d think I’d know better. I could have been ROOFIED by this fool.
Scary stuff, y’all.
I got also in their net here in England at bond street . The price of the mask dropped from 600 to 250!sterling pound . The guy was pushy and i hope it ll work . Too bad i kept telling him i can t afford it but he would nt let me go
I was also in their net in London , the sale was very pushy it was impossible to get out and think . They are total liers plus it was on Bond street
They attract clients in the street and the hen impossible to run away plus they make u sign the receipt that there are no refunds
It rules ned my trip someone has to stop them
I purchased Vine Vera products from the Galleria in Houston Texas and I had a bad allergic reaction to it 3days later… they keep lieing and saying that they r working on my refund EVERY week and now its been 3Months still haven’t made any progress and I spent $3100..I hate to get an attorney!!!
I have been using vine vera products for the past 2 years. I love them! They are expensive but totally worth it. I love the way my skin looks and feels.
Another victim here by a Ceasers kiosk! I spent the whole first day of my trip being furious that I could not return it. They are disgusting crooks. But since I am stuck with 600$ of this smelly crap does it at all work??? I already came to the realization I was swindled. Uy now since I have it please tell me it works. Lol karma is a you know what. I only wish I had the same sales skills in my current profession except I market things that people need.
My daughter and I just got “suckered” into the sales talk of Daniel in Bally’s Casino in Las Vegas. Both got eye treatments in their Salon. Bought the product for $270.00. Got home and the product is definetly not the same. Typical “BAIT AND SWITCH”. At 76 years of age I feel taken. Avoid these stores and kiosks. Feelin betrayed.
A nice gentleman stopped me at the mall. I usually walk right past these guys, but they were handing out free face samples in pouches and my face is awful. He asked me to test out the products, so sure why not. All the dirt that came off was disgusting and the result was amazing! The price is $147 for the peeling and $147 for the day cream. He gave me the day cream for free. Then he gave me a body sea scrub and body butter for free… that wasnt all he gave me 2 charcoal soaps and more free samples. He also gave me a military discount. Not only that, he told me to save the reciept and whenever I came back for more, they would give me everything he gave me for the same price I bought today. So I got everything for $136. I feel like I hit a gold mine. Might be worth stopping to see if they can give you any deals! I came home and used the products and my black heads I could never get rid of are gone!
I didn’t have $136 nor $199 on two different days the same sales man from Wine Vera pulled me in. Actually first visit, I approached them and questioned about their products especially eye cream. I was show day and night eye cream on but one get one free for $199. It was out of my budget. The sales man added set of body scrub/cream & choice of merlot day or night cream for free. I still declined as $199 is out of my budget and will research about the products. I got away by saying let me see how the eye cream agree with my sensitive skin type (he did apply eye cream on me prior to sale pitch). Weeks later I visited the mall and same guy pulled me in…yes we’ve met before. He told him what I was tested on me but was out of my budget. He then mentioned there’s another deal of &149 for two eye creams. Awe it’s still out of my budget. He added the Botox peel and said it’s $139. That’s all I have and couldn’t blow it on wine vera that day. I told him I’d come back another day. He said if I come back it would be back to $149. I went back the next day for the deal of $139 and out the door was $151 with tax on 3 items. They are opening another site with more items….I’d go back for more deal but promised not to spend over $150 for just one items…..add on more I’ll gladly hand over the goods lol.
I think it’s ludicrous that you’re advising consumers to purchase skincare products from third party sellers on Amazon! Most likely they are dupes. I would never buy Mac lipstick online heavily discounted because I’m sure it’s a dupe. Vine Vera sales associates aren’t any different from any beauty advisers @ department stores. I feel there is a common prejudice to sales reps on kiosk, and I avoid them or expressed I’m not interested. We’re all adults and no one can force you to purchase anything you don’t want to. I have no affiliation with these skincare kiosk but I’m tired of hearing people cry about being “taking advantage of.”
My mom and I got sucked into this crap too…Normally we don’t fall for this kind of crap, but it seemed just too good and we were instantly interested. $1000 later for two sets (one for her and one for me), we felt sick to our stomach and went to return it to only find out they wouldn’t do refunds. When we confronted the sales guy who originally sold it to us, as soon as we started saying we wanted to give it back, he got very defensive with us, raising his voice, and you could tell he was maybe a bit shaken by our reaction, but he did not care as he had our money. What a scam!!! What kind of product doesn’t offer returns?! I told him I would make it aware that he was full of sh”t and known to the rest of the people.
I got pulled for a sample at one of the kiosk at the mall in San Antonio Tx, he started by giving me a sample of the day facial cream, then said: ” let me show you something” he put a sample of the dead skin removal cream in my hand and saw the “dead skin” I was surprised when he added moisturizing cream to both of my hands and the one got scrubbed got the cream absorbed right a way, my other hand did not absorbed any cream, in fact it turned a white paste. Well he offered it for $129 only the scrub, I said I was tight on $$ so i sis not purchases anything, he also flirt and offered more products, I was firm to my decision and no budget to spend. I was only window shopping, I was tempted, but I’m a more natural person, hardly use any cream since my skin is very delicate and sensitive to sun and any fragrance creams. I’m glad I did not purchase anything
This week I was pressured into buying some of the Vine Vera products. The little guy was so pushy. I felt like he had a gun to my head. I tried to walk away several times and he just kept putting pressure. I bought an eye product and then he said let’s go around to the store and I will give you a coupon for a facial and when we got into store, he said, I can give you the facial now. I told him I did not have time, but kept pressuring me. He got so angry when I told him I was not going to buy the other products simply because I could not afford them. I am on a fixed income and I told him that, but he didn’t care, just kept pushing. I did buy a few jars of the product and he was so pushy, he never told me “no refunds.” I got home and was literally sick to my stomach so I went by the next day and that is when I found out no refunds. I was furious. I threatened to call an attorney and he gave me an e-mail address to contact someone and they would send me information so I could return the items. I did hear back from the service person and she said they could return $400 and I said I want the whole amount returned to my credit card and she said we cannot do that. Finally, she said they would return $500 and for me to keep products. I still am not happy with the stress I had to endure and the pressured sales. I think something needs to be done.
BE AWARE! SCAM!
I dont know how I let them to con me into it, but I did… In San Diego (National City, Plaza Bonita Store, Mica Beauty Cosmetics) con me into buying eye cream.Skin Specialist Denise put some cream on my eyes (turned out when I got home she had applied an eye tightening product to my entire face!!). When she held the mirror it was shocking – no more wrinkles. BUT in the morning I had red running eyes and my eyes were itching badly. I went back to the store next day and day after, but sorry– NO REFUNDS! They dont tell you-no refunds before the transaction is complete, so you have no way of knowing. I looked on the internet and OMG! – thousands of complaints exactly like mine against Vine Vera and Venofye (yes, apparently there are other honest and decent people fooled out there or otherwise they would be out of business).
I called my credit card company and they immediately put the transaction on hold. I then contacted the CA State Attorney General and they referred me to my protection under Code 16 CFR 429.0 which allows one to cancel the transaction within 72 hours when vendors sell from a kiosk, hotel lobby, door to door, rent temporary space in another store front (without scruples). This is 90% of where Vine Vera and Venofye do their business so yes this is all covered under this code for consumer protection.
The vendor – if operating under such conditions – I was told (also on the internet) must supply the customer with a Cancellation Form which can be used up to 72 hours after the transaction. I was not supplied with such a form. Nor was I told that “all sales are final” – this is in small writing on the receipt which you see AFTER the sale is made!! How can you possible know this if not told. The 72 hour rule does not apply if they do not supply appropriate information. Thats’ all I know now.
Good luck to all of you!
Didn’t make a purchase — and I’m so glad! I ended up having to beeline to a bathroom to wash it out from under my eye. My skin felt pulled and was stinging like crazy. And, now, 4 days later, that eye can’t stop watering! They say it’s hypoallergenic, and it might be, but I have trouble with hypoallergenic products. They’re still full of chemicals. No thanks! I’ll stay with Lush and Origins — never have a problem with those, and they’re positively cheap compared to this stuff!
I was suckered in at Las Vegas Airport … it was a clever physchological pitch and I never questioned anything as I would normally with an unknown product. I am 62 years old and retired on a fixed income and spent more than I have ever done in my life on cosmetics.
Now I am back in London and the damned syringe does not even work! Not a drop will come out. Scammed out of $200.
Vine Vera are at it in England too… Drawing me in with a sample… Then bring me down by insulting my “open pores” and “patchy” skin tone.
Sucked me in with promises of better skin.
Absolute rubbish, I tested it for weeks
If anything my skin is worse!
And I spent more than £80.00
I knew immediately that this guy was Israeli, although he claimed to be from Switzerland. When I talked to him in German, he didn’t know what I said. First clue. Got real nasty when I refused to buy some 600 dollars worth of products which he said would last two years. When I told him I would think about it, he said “What’s to think about?” I left with an overpriced jar of cream which is FULL of chemicals, and LIKE THE OTHERS SAID, the hail Mary ingredient is at the end of the list. I got the feeling that both attendants at the kiosk were illegal, felt sorry for the Argentinian girl. Anyhow, my daughter and I were held hostage for a while. I came home and looked up the reviews. I’m going to call and complain to the mall about deceptive business practices. I bet they’ll all be gone by next week. Disgusting. Reminds me of another experience I had a few years ago with the Dead Sea Mineral stuff and their super aggressive pitches. Also Israeli. Interesting. I mean this is seriously fascinating. No wonder America is still the land of opportunity for scammers and rip off artists. And all of it can be found on Amazon.com for ten bucks – I wonder what it is they are actually using (or if it’s just lighting) that tightens the skin up temporarily.
WOW I am sorry to hear all the above guys. Because I used to be one of those guys, and when you are in your 20’s it’s kinda looks fine to be a pushy salesman ( a specially when your bosses, owners and managers encourage you to do so).
I want to say something really important to all the blog readers and writers:
all these kiosks/shops/trade-shows places where the sales people are standing out or in front of the shop and solicit; STAY AWAY!
It’s pne of the biggest scams on so many levels, and it’s happening in Canada, USA, UK, England, Singapore, South Africa, New Zealand, Australia. First of all, most of the employees are illegal workers (around 50%) and those who are legal being exploited and their temporary foreign worker statues is exploited and the contrac is violated (by them and the employers becasue they work on commission only.
just look at the most recent CTV News about them (Soap Stories) and how they crooked a customer for 10K (yes, That’s Ten thousand dollars!):
Or how they insulted a customer in order to make a sale but she made her fb post go viral and was shared over 100K times by fb users:
Those owned by the same people in Canada and the US. Their employees in Florida are illegal employees from Israel, most of them are working without the proper work permits at your location as a retail sales person (most of them are on a visitor tourist visa and are not allowed to work in the U.S at all, which may result in Homeland Security U.S Immigration and Customs Enforcement officers looking and arresting them as it happens every 2-3 years around Christmas time).
In Canada the only 2 provinces where they do have work permits for retail/salesperson, they violated and abused the Temporary Foreign Worker Program regardless.
Ways of “Soap Stories”/”Era Ageless to Manipulate Different Authorities (Local And Federal):
– When a new employee arrived to Canada (same with the US) and from some reason he has no Labor Market Opinion documents yet, he is being guided to say he’s coming as a tourist for travelling purposes (usually right before Christmas time when the volumes of sales are very high, or summer times).
– Whenever an employee being asked by a local authority for his/her employment standards they are supposed to say that they are being payed according to the contract (in some cases even if it was a federal agent of Canada like an RCMP or CBSA agent’s).
– Posting in classified ads and local newspapers false “Wanted to get hired” ads with the conditions that are supposed to be payed according to the contract and higher in order to create a “Buzz” and later get more reserving for work permits (once in a blue moon when local worker being hired he/she leave or get fired quickly due to poor conditions).
Hiring a local lady and make a statement she’s a retail sales person while she is actually cleaning some of the stores, in order to get more Labor Market Opinion reserving.
* There are other violations as well that the companies above commit (pricing frauds depends on the customer, hiring illegal employees in Ontario during Christmas seasons just like they doing at your location and all over the U.S.A).
They pay their employees only commission only (instead of $13.26 per hour and $20 for extra hours as supposed to in Canada), they do NOT pay their employees flight expenses to the country of origin once a year as they must and neither health benefits and vocation fees and sick leave.
By allowing them to be vendors at your retail plaza you are allowing them continue with the exploitation of illegal workers, temporary foreign workers, and all instead of hiring local US Citizens to work in sales and pay them like the law tell you in the US and invest in marketing and advertisement.
This is how they recruit their employees:
Soap Stories/Era Ageless/Premier Spa Boutique has its own recruitment company in Israel currently called “Exit Works” (based near Tel Aviv, Israel)
https://youtu.be/pwckESEGy5E (video recruiting for Florida)
P.S Just like The CBSA, RCMP, Standards Of Employment & Temporary Foreign Worker Program Adviser offices of Alberta in Canada are informed and investigating (and made new regulations which resulted in those people opening new company names and closing the former ones like Premier Spa or Gratiae, and ordering a new private label rights products instead of the old one so they won’t be associated with “Premier Dead Sea” or “Premier Spa Boutique”) so does the local authorities in the U.S are acting upon the information provided to them.
For starters this is absolutely not the case with all kiosks. I don’t hire illegals, I do not train anyone how to work the wrong way, and we do tell our policy before closing the sale and take them to the point of sale. I’ve had sales ranging from 5 dollars to over 2000. I actually call and text my customers and they continue to return to show results. As for the bait and switch, maybe some of you need to learn to properly apply cosmetics. I’ve been working in kiosks for 5 years. You are never forced to buy anything and the only moment I become rude is when someone threatens to slander my business, starts to curses, or is just being shitty towards anyone at the kiosks. Sorry you all have had such bad experiences. The reasons why i seldom hire Americans, is because you all are a lazy bunch and expect to get paid for nothing. Get some work ethic! Some salespeople aren’t trained in sales, and that sucks. But to bunch it as a whole is assinine and you need to move out of your guilty phase. Become an educated consumer. I have no pity for people who feel like they spent too much. Learn some self control!
Won’t really the whole story, but I’m a naive fortyish guy who’s insecure about his appearance and got snookered by a storefront vendor in San Francisco. I was already in a rush but was charmed by Joe. I knew I’d probably be roped into something as soon as he had me sit down to apply something or other. Having next purchased ” high end” skin products, I imagined maybe I’d be donating $100 or so to this insidious business. Joe lathered on the personal attention. Part of me liked that. In the end, I walked away having spent $250 on some cream plus two “for free” but not before he tried to sell me on more add u was checking out. I’m almost certain I will see no different in my eye circles and wrinkles. I feel completely embarrassed and will only admit you this right here.
It is very sad when you see that others have gone through this rip off!!! I spent over $1600, and am just sick over it. Bad day at the mall and guess what……suckered in!!!
Wish I could let all of the people know that they should just keep WALKING,,,when you get the “hook” from these dishonest people!!!
I’m Confused . Did I get ripped off like everyone else or a deal of a lifetime, because I as well, usually pass by kiosk at malls, but for the first time got reeled in by him handing me a free Vine Vera free sample. Then wanting to put the resveratrol merlot refining peel on my arm blah blah, and told me how it was usually 300, but if I buy there price is 146, then told me he would sell to me though for 40 bucks. so I gave him two 20’s and walked off with the jar. Have not tried on my face yet, seemed to peel the dead skin off my arm, so curious about how my face will do with it. Was going to try the spot test on my face. Why did everyone pay so much? Did I just get a great deal? or what?
I also got taken in we were in Las Vegas and were in the Colosseum Hotel and were stopped by one of the salespeople promising that their creams would work wonders,they put the eye cream under my eyes and it worked and i got talked into spending £500pds i have used this since i came home and it does not work.I have definatly been conned.
They tried their scam on me at Le Savon near the Venetian in Las Vegas. The usual guy enticing you in and ‘skin care specialist’ there to apply the products. All I could think of was how bad the salesperson’s skin was… so I guess I kind of already knew this was fake. The eye cream did have an immediate blur and lift effect but I can get the same result from a drugstore brand like Garnier. I knew they were having me on at $400 for two products plus one free and the sales woman getting annoyed when I said I would go away for a bit to think about it. She kept saying it was Botox in a jar so I knew she was FOS. After researching them and seeing SCAM everywhere, I’m so glad I had my wits about me. An hour later I looked in the mirror and whatever she had put under my eye had gone white and crusty! I’m shocked that these people are allowed to continue trading!
This review is a load of rubbish. All products are made in the USA and packaged in France. I have been using Vine Vera for two years and I love it.
Just because it’s not a big brand company name like Estée Lauder etc. and because of its sales tactics, it’s not deemed ok. This product won’t work on everybodies skin because it hasn’t been rigorously tested like those tested on animals.
Before the writer of this article comments, she should try the product on her own skin.
I decided to do some research on Vine-Vera and came across your site. We live in WA state. My husband and I made a trip, just this evening, to the Apple store in Tacoma to have my iPad checked. On the way back to the car we walked past a Vine-Vera kiosk and were given a small sample of moisturizer. I took mine and kept on walking.
I am not a kiosk shopper! Then I heard my husband call my name, when I looked back, he was motioning me to come back. What I should have done was to keep on walking but I returned. He isn’t savvy about these things, lol.
Long story short, we went through the motions, rubbing sea salt on our hands, wiping, being misted with water while he gave the pitch, followed by the ‘peel and moisturizer’, all the while listening to his comments. Which were followed by ‘Do you LIKE it or do you LOVE it?’
I responded “Oh I Love It! How much is it?” His reply was $300., thinking he had a sale for sure. His attitude changed when I told him I wasn’t about to pay that much for a skin product. He went on and on about the fact that I had said I LOVE it! And that I probably spend more than that on makeup etc. I responded that there are a lot of things in life that I LOVE that are too expensive for me and his products are one example!
I smiled and walked away…husband in hand.
I was told I was only being charged the tax on $2000 worth of products so I would bring them new clients!! I got my bill for $2200 instead!!! I will sue!!
I was in Key West, Florida this past weekend walking down Duval Street. I was given a sample of the Resveratrol moisture cream by a person in front of a very small store. I was talked into coming in for a minute and get an under eye treatment. Finally, I agreed. The girl was Israli that was the person to do the treatment. Her English was hard to understand and I couldn’t figure out what she was saying. But, I heard only $400.00 for what I needed and they throw in another box of stuff. I told her I would think and come back after I checked out the company. Her manager was called and she told me only $199. for everything but not to tell anyone. I told her I didn’t have any money as my boyfriend had it on him and he was down the street. I said I would think and get back to them.
I found my boyfriend and told him I didn’t want to go back by the store so we crossed the street and were far away from the store when a man in another store asked me something. I thought he said he liked my earring. But, when I got closer he wanted to know what was under my eyes and I looked so young and amazing. I said I didn’t know what he was talking about. He asked me if I bought the stuff. And then he said “Why didn’t you buy it”. We walked very fast away from him and while we were walking I saw the girl that put the stuff under my eyes cross the street and go to him. She didn’t see me.
It looks like they have a network crisscrossing the street and get a call if someone doesn’t buy to try and rope them back in.
This was just crazy.
I just bought the merlot refining peel tonight at the mall. They did the demonstration and I was pretty impressed. I about passed out on the prices and tried to walk away. Long story short I ended up paying $48 for the merlot refining peel and a handful of the freebie packets of the daily moisturizer. I am happy but I will buy the rest of the regimen online like Amazon, etc. because it’s way cheaper than their website or kiosk.
I feel so very stupid for falling for this scam. When I purchased the product they told me I could return it, however that was just another lie this company uses to sucker you in to buying from them. Something needs to be done about there illegal activities and bad business practices. Horrible product, and horrible people working form them.
On Black Friday (Nov. 2016), I was approached by an aggressive Vine Vera salesman at a kiosk in the North Shore Mall in Danvers, Massachusetts. To draw me in, he complimented my skin and asked me my age. I was waiting for my son who was in a nearby store, and I’ve been noticing more wrinkles on my face lately, so I decided to hear him out. After an in-depth sales pitch and an application of some type of cream under one of my eyes, he pressured me at length to buy a $700 package. I said I’d think about it, typed the name of the product line into my phone so I could look it up later, and gathered my other parcels to leave. As I did all this, he asked, “Well, wouldn’t you say it made a difference on your skin?” “A little,” I replied, truthfully. His response was, “Well, I’m not a miracle worker!” At that point, I knew it was a scam… what legitimate sales rep. compliments customers to lure them in, and then insults them if they don’t make a purchase? I’m soooo glad I didn’t buy the product at that price, and soooo glad I didn’t put any of my money in the coffers of this slimy company that unlawfully takes advantage of customer insecurities AND has really awful labor practices. I’m also very thankful for the Skin Care Watchdog for posting this article and creating this forum for the rest of us!
I too was pulled into the store at a mall in Florida with her offer to reduce the puffiness under my eyes. She applied the eye serum under one eye, and over my lip. The skin started tightening immediately. It felt like I had been injected with an anesthetic. Then it started to itch, at which point I asked her to wash it off. She told me the product only cost 138.00 USD. I was lucky to have an allergic reaction to the serum. She also told me that all their products (VINE.VERA) are FDA approved and hypoalergenic! What a scam!
That’s NOT true on my receipt it says in BOLD letters that they will give a FULL REFUND in 14 Days……. i live by Skincare… I’d purchase skincare before a purse or shoes! I’ve been using Lancôme for over 12+ years I’ve found this product to be exceptional…… The prices appear “high” however the amount that you get (you do not need much) will last to 20-24 months) Of course depending on which product you’ve purchased. I do NOT by any means intend to cause a big “comtion” however I beg to differ on the very 1st main page comment I heard!? Sales people will be exactly that……. However you (the customer) have the choice to *ask questions *read the reviews *read the return policy* BEFORE making a purchase
My receipt says no refund and possibility of exchange in 14 days. Was not told nor were there any signs of no refund until AFTER I signed and the receipt was printed.
Wow, is sucked in the way they operate since everyone of us is sayng the same thing. I will keep my story short, but stay away from peddlars anywhere, not just kiosks. Sapit at 701-721-4058 graciously told me to call her if I had any questions. I called. No answer. Ever. Not any time I tried to call over the next week. The product they sold me has plain lotion. But of course, I got her 50% employee discount and marred package discount. She walked away with 99% profit and I got embarassed for being a fool. Never again!!!! Sapir can take her sales ptich and throw it to the wind for all I care.
Run as fast as you can…..or get a facial first….then say No! Beat them at their own game. The price switching saying one price then ringing up another higher price. Attorney general here I come. With hope people will read these reviews. The guy even told me he only hires people from Israel because they are so aggressive. Even if their product worked I DO NOT LIKE BEING HUSTLED and leave with the feeling I have just been scammed. Vine Vera Kiosk Houston…..go get a real education and quit acting like prostitutes… even they have more honor for you know up front what they are.
Made eye contact with a beautiful Israeli woman with green eyes at the mall working at a kiosk, honestly she looked like one of my ex girlfriends so I admit I was intrigued but walked past her always, came back as I was leaving and the same woman grabbed me by the arm and began for lack of a better word flirting with me. She pulled my hand forward to rub the lotions on me sometimes caressing her breasts involuntarily several times. I admit I was attracted to her and could care less about the product, I know a scam when I see one and am intelligent enough to know when someone is trying to persuade me to buy into something, nonetheless this girl was really really pretty and and we had about a 30 min conversation that had nothing to do with Vine Vera, she went on about how she’d give me her number afterwards and possibly hang out, I knew what was going on but I would have wanted to get to know her further even if I had to dish out some money for her products. After some careful thought I told her i’d have to go to the bank to take out money for the products but in reality just wanted to leave in a nice peaceful way and to my surprise she told her coworker that she’d come with me, I told her I’d have to drive and it’s a few blocks out and she said that’s fine and proceeded to hold me by the hand as if we were a couple. I’m sure she was kinda of into me even tho she was also trying to sucker me into buying her products obviously killing two birds with one stone. She leaned in close several times to where she smelled my marijuana stench and asked if I wanted to blaze with her afterwards. After about reaching my vehicle I began trying to figure out what I’d do to lose her, she ran a tough bargain and kept aggressively flirting with me telling me it was okay and that she’d come with me to the bank. At the end I just went raw on her and told her I just thought she was very attractive and wanted to talk to her more but had no interest in buying her products. She kept at her persuasion until she finally got upset that I had wasted her time and wasn’t appreciative of that fact. The initial price for 2 of the products was like 250 and out of sheer guilt I told her the lowest i’d be willing to honestly spend would be 40 bucks since I could’ve just gifted this to my mother and not have felt as bad, she told me the lowest she’d do was 50 bucks cause she liked me and that she’d give me her number afterwards. After about all that I just up and had it and said fuck it told her sorry and left walking and heard her complaining in both english and hebrew i believe . I kinda wonder what would’ve happened if I dished out those 50 bucks hahaha.
I got sucked into the Knightsbridge store in London last week by a very pushy Argentinian guy, who kept talking about how good I looked (I’m 55), and how this product was endorsed by some American doctor who ?looks after the Kardashians. I am an intelligent, educated woman, and I don’t give into pressure or flattery easily. However, in this case I found myself spending £950 on products from Vino Vera, which I absolutely can’t afford. I felt totally bulldozed, though I was impressed by the mask and serum, which definitely filled in my lines within minutes. I’m still not sure how they persuaded me, though, since I buy REN organic and hate anything with additives, and almost as soon as I walked out of the store, I knew I’d made a horrible, expensive mistake. I was ‘given’ two free ‘full price’ (£150) vouchers for a facial, but I’m not going near the place again. It was a very chastening experience, and although I shall use the products, I’m not sure how good they are. This is definitely a case of caveat emptor — and this kind of hard selling technique should be banned. I feel both bruised and ashamed that I fell for it. Unfortunately, great as this website is, most people won’t be looking at it before they get suckered into buying these products.
I absolutely love the day cream and one jar lasts one year. The first time I bought it the sales pitch was that there was a Christmas special $89. I bought it because for one week I had used a sample and saw an immediate difference. I would have paid full price. I was told that if I returned with the receipt I would get the same price $89. To their surprise I returned a year later and they honored my claim and receipt. Yes, regrettably they do use heavy tactics but I just say, look I can’t afford it and they back off. I’m about to make my annual trek to the kiosk at Watertower Place and this time it’ll cost me $150 but that’s ok. I don’t think I’d buy it from Amazon and trust me I buy a lot from Amazon but recently fakes have been turning up. I just hope they never new and improve it. It’s perfect the way it is.
Thank you for such an awesome article dear and from my side I want to say that i am using manuka honey & mafura oil for my skin Because this invigorating scrub gently exfoliates and nourishes with a rich blend of certified organic Shea Butter, Honey, Mafura and Baobab that super-boost skin’s hydration. African Rock Fig helps to smooth and restore softness.
I, too, was hoodwinked. Most (not all) of the products are reasonable in quality but very overpriced, and the clerks use manipulation to get sales.
The first time I encountered this business was when I was walking down the hall past the kiosk. The representative, Ricardo, enticed me in with a sample and then offered me a free facial. I had never had a facial before and didn’t know what it consisted of, let alone how long it would take. Ricardo did not respect my time. I kept telling him I didn’t have long, but he continued for over an hour. Since I didn’t have a hard deadline when I had to leave that day, I let him go on past when I had planned to leave, although I was annoyed. The second time, I did have an appointment afterwards and I clearly told Ricardo when we started that I had only one hour, and when the time came close, I mentioned that I’d have to leave in 10 minutes. However, when I should have been leaving, my face was still covered in product and I couldn’t easily leave. It was half an hour longer and I was late and angry.
He mislead me into thinking the cost of two items was $99 by stating he’d “give me them at his cost, $99”. Instead, when I saw the bill, they were $99 each. Another product is $150, and this product line is not even close to their top-of-the-line products.
He promised miracles such as, “Your friends will notice the change and will ask what the difference was.” Not only has nobody said a word at all in the year I’ve been using up the products, but neither have I noticed big change.
When I went back for a refund on two products I’d decided not to use and didn’t even unseal the container, they gave me a half-hour run-around before I could even speak to a valid representative and he finally showed the sign that says “No refunds. Exchanges only”, which I had not seen when I was there and nobody said anything about that when I made the purchases.
Now there is no longer any Vine Vera store in all of Milwaukee or even Wisconsin, nor is there a Gold Elements store (which I understand was under the same business umbrella.) I would never go back there even if there was a local store.
I was at the West Towne Mall yesterday to go interview for a job at Build-A-Bear when a Vine Vera saleswoman came seemingly out of nowhere handed me a free sample packet of the supposedly acne-clearing, rosacea-clearing, pore-unclogging, skin-cleaning moisturizer (right, like this little packet of moisturizer is going to cure my acne), telling me, “It’s made with MERLOT!” I politely tried to decline, stating that I don’t use this type of moisturizer, and she didn’t leave it, saying, “That’s why I’m giving you this – so that you can use it!” (I wanted to say that I’m not of age for alcohol and that even if I was I didn’t want to rub booze into my skin, but I couldn’t get a word in after that.) She proceeded to use the scrub stuff in the jar on my wrist without my asking her to, claiming all sorts of impossible health benefits (cures acne, cures eczema, cures rosacea, goes down to the 7th layer of the skin to remove dirt, etc.) Oh, btw, the skin on my right wrist hurts now – don’t know if the scrub caused it, but it sure seems like it did.
I recently purchased the Non-surgical syringe for the bags under my eyes. The sales rep applied it for a demonstration and I was quite impressed with the results. I was told that you apply it 3 nights in a row and then once a month for the next 24 months as that is how many applications are in the syringe which makes it very affordable if you divide the price by 24 months per the sales rep. She dropped the price several times and told me not to tell others what I paid. I followed the 3 nightly application instructions only to have the bags still under my eyes upon waking in the morning. Not sure how waiting an entire month is going to result in an improvement. I decided that I would return it only to notice on my receipt “no refunds – exchanges only”. This was never mentioned while I was at the kiosk nor did I see any signage stating this or else this would have been a deal breaker for me. Not sure why they would think that I would want any of their other products after being duped. I can see where this product would work if it is applied on a daily basis when putting on your makeup for the day, but this isn’t what I was buying since it will be gone within the first month of purchase which makes it a very costly mistake on my part. I wrote a review on their website, however, it has not been posted. The only reviews I see there are the glowing recommendations for their products. So considering that I originally planned to recommend this product I am now warning others about what I feel is a scam. Very disappointed that I allowed myself to fall for this sales pitch. I am old enough to know better!
Dont fall for it. Had a girl at the Emerald Square Mall in North Attleboro,MA try to hustle me into buying the product. As i was walking she was looking at a store window next to her kiosk pretending she was a shopper and strike up conversation with me about how she likes the way i dress. Then she mentions her product and brings me to the kiosk and sits me down. Next starts the sales pitch… She commented on how imortant the face is for buisness and she put the cream on my wrist and it turns into what looked like dead skin. I know the cream just dries up like that and its not exfoliating nothig. These girls look for gullible guys. As she was talking to me the male attendant left the kiosk so it was just me and the girl. She was attractive and she knew it. She was talking buisness but her body language was saying sex. Touching my arm and thigh almost my dick and rubbing her knees against mine breifly and opening her legs with her vagina parralel to my dick. Chewing gum and playing with the gum and her tounge. Im not gullible for sales but if this was not the mall at a kiosk and at a bar or somthin id try to bang this girl. She had great eye contact for a sales person. What she did not know is this same kiosk tryed to sell me before and i just let the sales person waste their time for my entertainment so i knew exacly this girl thought i was some gullible guy that would buy product because shes attractive. She commented on my blackheads and blemishes and then tried to get into freind mode like she was doing me a favor. She showed me the price of a jar that was in the computer she said look here the original price said $69 and then she said she lower it to $29. Im not falling for the sexual innuendos i know the salesperson is trying to manipulate me. After i told her id lile to do more research on the produxt and if she could give me a sample to take home to see how it works after show she treated me like garbage. She was super freindly and flirty and then treated me like the GOYIM these jews truely view everyone els. If you encounter these people tell them your jewish and say thats the goyim price! Maybe theyl give you a special jew price. The men that buy this stuff are so gullible and easily manipulated. I love to stop for all kiosl ppl trying to hustle me so i can entertain my self waisting their time and teasing a sale and never making a purchase, and also analyzing their manipulitive sales tatics!
I was victim of Britt’s friendly sales pitches at the kiosk at the Calgary Stampede. Usually not easily convinced of anything (honestly), she put a little of this and a little of that, and after 4 days in the dry climate of Calgary (high altitude) it felt refreshing.
I spent $800 on two products, and she ‘gave’ me all kinds of other products at no extra charge.
But Vine.Vera products do not agree with my skin.
Particularly the fragile area around my eyes became red and swollen.
I used the body lotion Britt ‘gave’ me. I tried the other face products for a few weeks but had to get back to my usual Vichy face cream to heal the damaged skin.
I am extremely angry at the wasted money spent on Vine.Vera products.
I wrote to the company. Nothing came out of it.
My advice is: DO NOT BOTHER SPENDING SO MUCH MONEY ON VINE.VERA PRODUCTS. THEY ARE NOT ONLY NOT WORTH IT, THEY MAY DAMAGE YOUR SKIN.
I was at a Vegas Mall and was talked into buying the eye cream. He told me it was $299 but I had to buy something else with it. He ended up charging me over $1000 for the produce. I immediately asked him to refund me the credit and that I did not want the product for that price. He said he would but I called my bank to dispute the pending charge just in case. Very poor judgement on my part even walking in that store. He became rude and said that he would refund it. I did not trust him..
Today I purchased several products from a kiosk in the mall. I felt something was “not right” so I checked on line and sure enough the company is a scam. I went back within several hours for a refund and was told NO REFUNDS. I immediately called my credit card company and declared this transaction fraudulent. Please spread the word about this Vine Vera company.
I was in the mall today and was “treated” to a sample. The girl was nice and friendly and gave me her pitch even after telling her I wasnt going to buy anything. I knew the product was junk and a scam but I let her give me the pitch anyways because she was cute. When I took out my phone to check a text message she got very nervous and asked me what I was doing. she suspected I was recording her. LOL she did not like that at all. I took a picture of the product so I could google it later, now I am here to add my 2 cents. BEWARE, never trust a big butt and a smile.
I too was scammed by a sweet little thing called Zoe. Boy she was good. She did he eye thing and I was amazed how the swelling went down. But that evening it looked the same as before.
This was at a Kiosk in New Orleans where we were waiting for a cruise. I’ve used the product a few times and don’t notice hardly a difference. Also I was very upset about not being able to get a refund. No “Satisfaction Guaranteed”. There ought to be a class action suit started.
I was at the National Home Show in Toronto and for whatever reason, I allowed a young lady to put goop around my eyes. Did it work? Yes. I was told this product cost $1000, but it was on a show special for $300. I told her I would think about it. I was really impressed with the results, BUT by the end of the aisle, my eyes were really tight and when I touched them, there was a coating under my eyes. My husband said it was starting to turn a slight white colour. I found a washroom and washed my face. Onto another part of the show and another “Fabioesque ” pulled me over and before I knew it, he was putting cream on my face and getting lots of dead skin off my face. I use a scrub and there is not a chance I was shedding that much debris! I think I had sucker stamped on my forehead. He went on and on and yes on about how I deserved this product. Yep….$250. I left and told him I would be back with my answer. I exited the opposite door on the way out…… BTW this dude was also dissing the product that the girl put on my face. When I questioned the sign Vine Vera on the wall behind his head being the same product, he quickly fluffed it off saying it wasn’t. Now I am wrinkly And blind with sucker on my forehead. Just as I am on the last aisle, another “dewrinkler” popped out of a booth and I literally ran. I said, “leave me alone and stop making me feel old and wrinkled”. My husband was very entertained and was wondering how much we were going to be out by the end of the day. He was safe. Looking back, this was a family affair. All three people that approached me must have been siblings. They looked alike and all had the same accent. None of them warned me that I would have a rash on my cheek or a zit by my nose the next day…..crud. High pressure tactics and trying to make you feel bad about not looking after yourself didn’t work on me. I wish people would love the lines they have earned. You can tell by my face that I laugh….a lot! With money in my pocket and laugh lines around my mouth, I am headed to the garbage with the free sample I was given. I am way too old for zits????
Ugh. Hate myself right now. I am such a cautious, suspicious person and I got sucked in! I can’t even bare to say how much I spent!!!
Just got out of paying £200 for eye care products on Bond St, London. They are extremely aggressive and I only went in because I got curious as I hadn’t heard of the brand and I research my skin care product brands very well before I spend any money on products (I have super sensitive and reactive skin and I have a habit to overspend on cosmetics I like and always looking for new things). When it became clear I was only curious and not immediately willing to buy but intend to research the brand beforehand, the sales rep got even more aggressive and gave me the old car-sale BS “I’m willing to lose money to keep you as a client so will give you the serum for free”. If I was suspicious before I was certainly not going to pay him a penny after hearing that. No one ever does this. No one will be giving you free full size products to tempt you to buy a good product unless there is a product promotion already in place and after all – that’s what samples are for. I tried to be polite and told the guy I will read up on it and I may go back, because I prefer to pay full price for something I know and trust than waste £200. He then took the info bruchure off my hand and told me I can read it in the shop but I cannot take it with me and got so rude it was frustrating as hell. I clearly looked like a dumb bag of money to him for some reason and did not deserve even common decency once he realised he won’t get a commission out of me. Seriously don’t go there! I don’t even care if the products are good or bad – they are surely waaay overpriced if they can afford to sell them two fpr one and still turn a profit, considering the cost of renting a store (and supposedly spa – seen no proof of its existence) on Bond St. I can’t even believe such places still exist… surely there must be some form of consumer protection regulation which should prevent them from taking advantage of people.
San Antonio TX After reading all of these stories. I am so glad that I did not buy anything. Yes that smooth taking Isreali was there and speaking in to me in Spanish. I got a bad vibe and saud let me th about this and left. He tried everything. Brining the price way down. Still didn’t convience me and I left.
I purchased the product in Singapore in a high-class mall, after stopping at their store to ask directions. Had never purchased skin cream before so I was an easy victim of smooth talk. They threw in a lot of extra products to make the sale. When I checked their website – exactly as you say, no doctor backing as it shows on their brochures. All vague details about contents and quality. The skin peel says ‘reservatrol’ on the front of the box but it is not even one of the ingredients on the back of the box!
I got taken in and I was very excited but cautious. I should have stuck to my instincts. She put the eye cream on me and within 15 min after leaving the kiosk my eyes just above my cheek bones felt burnt, like sunburn. I went back, told them I was afraid to use it again, asked for a refund and was told that there were none. She did offer me other product but I am afraid to use anything else. I tried contacting the mfg who really doesnt seem to give a crap what anyone thinks. They maintain that the individual retailers can refund or not. No help from them. I will need to look up their information to see what else they mfg and stay away as well. If you cannot stand by your product, you should not be in business.
I wish I had read the reviews first, but I didn’t even think about buying this product when I strolled through the mall. The salesman seemed nice, he was from Israel, and I agreed to a showing of eye bag cream. I don’t know how they do it but I was mesmerized but all the talk and stuff they did to my face, I bought some product and then was overwhelmed with pressure to buy more, they were switching bags and talking about family and I was swept up I it all. I spent so much money, my husband will kill me if he found out. They even walked me to my cat. Half way home I realized what I has spent and can’t sleep, cry, and am so depressed. Can’t tell anyone what I did. PLEASE PLEASE stay away from these peope!
I was duped by the salesmen fro. Vine Via also. I hadn’t read reviews because I had no idea I would be so stupid as to buy this product. I was mesmerized by the salesmen, young Israel boys, and bought some product thenumber they started showing me more and shuffling bags. And adding “free gifts’, and I spent so much money my husband would kill me if he knew. They even walked me to my car. Half way home it hit me to what I had done, and now I can’t sleep, cry, and am so depressed. I don’t know how I am going to pay my credit card bill. PLEASE PLEASE stay away from this people. Don’t get sucked in
Someone mentioned better prices in smaller locations, and yes. I live in a small redneck town with one mall and there is a kiosk now, I got the Merlot peel for a total $49 and before bought the Vitamin C peel for $85. I buy Vine vera maybe once a year so it isn’t THAT detrimental. I find Sulfur and generic face masks do just fine. I get Vine Vera only when I have the money and want to pamper.
Hi All, they have a stall at Birmingham Bull Ring shopping centre (UK). Yep, they’re high pressure, immoral tactics are being deployed here too. I fell for this scam today and have googled them, which bought me here. They need investigating asap.
I was stopped by a smooth talking Israeli kid. He did the Dead Sea peel on the back of my hand, then moisturizer. He was young & I asked him how long he would be in Nebraska. He said 2 months. This is not the first time our kiosks have been rented for kids from Israel to vacation around the states & sell extremely overpriced products. I am checking this company to see if they are on the BDS list. Boycotting products tied to Israel often use Palestinian workers at low wages in their factories. Or perhaps a CEO of a company with shady ties to Israel might be on the boycott list.
At the end, he was going to sell me one jar of the peel for $59, and I would get another jar free, and two jars of moisturizer. I politely turned him down and he was none the wiser.
I was happy with my experience. I was shocked that I actually bought products that were that expensive, but I knew what I was doing. My boyfriend said that he sees a positive difference after using for only a few weeks. As far as, Amazon being cheaper, I don’t see it on Amazon’s website. I would love to know a cheaper way to get these products, though.
I was attending a quilt show today and they were vending there. Of course they pulled me in, sat me down and applied the under eye Syringe product to lessen the fine lines around my eyes. They said it was $495, but would last a year if applied once a week. No way I was spending that much money for any product, skin care or not. Then they lowered the price “just for me” today only. Still not buying it. Then they said the very lowest they could go was $112.50 which I thought was a reasonable price. I did go ahead and buy it. I just checked Amazon and they charge $159 for the same product I purchased so I don’t feel like I was too ripped off. Don’t you think it’s odd that they would drop the price from $495 to $112.50? That should have been my first clue that something is fishy about this company.
It’s sad to see so many negative reviews because of “scams” and bad experiences. Vine Vera’s products really aren’t that bad. I purchased their face peel cream, body and foot creams and a couple of their soap bars and my skin has felt never better. I suffer from severe acne that has also ruined my face, back, and chest and is ridden with scars. I got their products earlier this year and I’d have to say I never had a bad experience with them. I walked up to them because I was genuinely interested (and yes their sales pitch is very catchy, but I went because I was looking for something to fix all the scarring I have) and not only do their products smell nice, but my skin has loved it. Be aware that NOT ALL skin products work for all types of skin! Do some research on which skin cream ingredients work best with yours. Even though some people may sell their creams on a “one cream fits all” kinda pitch, take their brochure and google their stuff later. To add, think before buying a kinda expensive product. I didn’t buy from Vine Vera on the spot, but rather I took one of their “cards” and looked up their products and the stuff in their products. Also, another thing to mention, the creams that say “resveratrol” or “anti-aging” contain ingredients that are meant t”o tighten” your skin because it’s more like a collagen supplement (hence the “anti-aging” “we will get rid of all wrinkles etc”) so, please don’t use daily despite what some people say because too much of anything can be bad for you, especially on the eyes and face where your skin is thinnest. My point here is, don’t blame a product because of a bad experience or a company’s bad service. Do some research and also stay strong when tempted to buy something on the spot!!!
I was just in Spokane, WA at the Convention Center, as some family were completing registration & picking up their #s for the Bloomsday race. I got separated from my group while wandering thru the rows upon rows of vendors & products, only to come upon my father-in-law sitting in a chair while this female dabbed something on his under eye area. Sure enough, it really, REALLY took away the puffiness & bags right before my eyes. When I noticed that she kept prattling on thru her schpiel, I got her to do the other eye & tell him the price.
Amazingly enough, though it was ‘sold for $1400 elsewhere, she had a show special going for just $700!!’ To his credit, he didn’t bat an eye when he told her “no, that’s a lot of money and I am not an impulse buyer. I wouldn’t pay that kind of $ for anything without doing a little research first.” She must’ve sensed it was best to cut her losses & try greener pastures, because she didn’t even try to hook him. (Which would’ve been futile, I assure you. The man is so frugal, he can make Abe Lincoln scream & that is no lie!)
I did notice some smarmy dude several rows after the first booth schlocking the same junk, which made me wonder, if it was SO great, why not buy a bigger booth & pitch together?? Gave me an odd vibe & reading about the majority of experiences here, now I understand why.
As for the positive “testimonials”, it may just be me, but I flat out think you’re the smarmy sales worms who try to prey on the unsuspecting. I don’t believe that you are actual customers. Because just like the old adage says, if it walks like a duck, looks like a duck and sounds like a duck, it’s a duck. If it sounds too good to be true, then the duck is a liar. There’s a special place for the lying predators like I’ve heard described here. I hope I get to the bonfire early enough to get a front row seat when judgement day thunders in! Sounds like I’m going to have a lot of company, too…
Bought a manicure set for £60 at their kiosk located at the Bullring shopping center in Birmingham West Midlands UK – totally rubish!!!!! Please do not buy it is a rip off.
Wow! I am on holiday from New Zealand in New Orleans & had a sample of this at the Riverwalk Outlet Mall. I sat thru all the sales talk & the salesman “Alexander” used the Shiraz syringe eye serum. I will admit it had AMAZING results. When he said it was $299 I said no thanks. He then ovfered to give me the face cream for free. I said I wanted to go away & check my holiday budget (just an excuse to het away) & I said I would come back the next day. He said he was about to go to the airport to go back to Vegas as he was here on a promotional trip. I actually went back there today & he was there! He was busy with someone so I didn’t say anything. After reading all these reviews, I wish I had made a scene! Is there anything “official” I can do while I am still here to stop them ripping anyone off? Thank goodness I didn’t avtually buy it!
Oh and I forgot to say, he told me it was created by Dr Oz!
I was suckered into buying the peel and cream at a kiosk @thegroveLA but I don’t regret it! The mask removes my dead skin without stripping it dry and the cream is light. Not sure if I would repurchase it yet, I havn’t finished it.
I have been subjected to high pressure sale tactics on January 16 at Vine Vera on New Bond Street for a total of £5,500. Any attempt to recover the monies returning the products have not yielded me a refund. Since then I have undergone an extensive investigation and preparing a group litigation case against all UK based cosmetics stores that are linked Vine Vera: OroGold, Tresor Rare, and others. If you have been subjected to high pressure sales tactics and purchased products that didn’t need and want and failed to get full refund, please contact me at firstname.lastname@example.org until June 30, 2017. The case will be under Consumer Protection from Unfair Trading Act 2008 as merchants above use banned sales tactics as well as under Misrepresentation Act of 1967 for misrepresentations of the products at the time of sale.
The product works. My skin feels great after I use it and I have noticed a huge difference over time. It has lasted me over a year now. Although the eye cream doesn’t work as good for me as when the man demonstrated it but they are a good product. It is unfortunate though that they hire sales people to con people to buying their products at such a ridicules price because it gives the product a bad name. This is a good site because it at least gives people the awareness that they have other options to buying these products at a better price.
I was just approached in Knightsbridge London and wow did it make my incredibly wrinkly face look better.
Even now 5hours later I literally look 10 yrs younger. However, I am allergic to quite a lot of make-up, shampoos, and face creams so insisted that I walk around for a while to check. The sales guy was very clever and even though in an affluent area I am certainly not. He kept asking me what card I use. He also started off at £700 for an eye cream to reduce dark circles which ended up as a final price of £450. I cannot tell you how tempted I was but realistically that is two and a half weeks wages for me. He would have known by my dress demeanour etc that I was far from rich. I am now so relieved that my conscience wouldn’t allow me spend that sort of money (even though, as he said, I am worth it). Oh and I did ask why you would put the cream on at night and wouldn’t it just disappear in the morning???? Of course he said no but I’m glad I didn’t make a complete fool of myself. Can they not be investigated? and why if they have such a good product would they need to rip people off? it would fly off the shelves by reputation.
The store in Whistler BC was when I was talked into spending $560 on a few products. The people who work for this company sure know who and how to pick out from a crowd. I just feel sick at spending all that money on products that are way way over priced. Along with the fact they cannot be used with makeup and no instructions on usage.
I am in Hong Kong and am lucky enough because I did not buy any of their products. Last week I walked along Lab Concept and I mistakenly made eye contact with one of the salespersons who handed out a free sample and afterwards she asked me to try their eye care products. They worked in pairs and were making exaggerated facial expression when I told them my age. They were like, “oh, really? you do not look that old, blah blah blah”, you know, the usual sh*tty stuff to try to please customers. Anyway one of them put something on my eye bag without first washing her hands in front of me which totally put me off. Afterwards she said my eye with the gel or essence looked way better than the other without, and of course, her co-worker strongly agreed. I said, “well, it is almost eight in the evening and of course I am tired and whatever you put on my face, even if it is just water, will help moisture my already tired dried up skin with worn off makeup”. Then she said their wonderful product will last for two years and that I will use it if I buy it. It is just against all common sense. Finally I did not want to waste my time anymore so I told them I will search for their information on the internet and will come back if I am interested. Then they turned aggressive and looked as if I was so stupid to miss this once in a lifetime chance of rejuvenating myself. Of course I won’t go back. I have written to Lab Concept urging them to kick this brand out from their mall.
When on holiday in Vancouver, there was a guy giving out samples, when he discovered I was from Ireland he didn’t seemed interested in selling me anything.
I recently bought Vine Vera in a syringe, from a kios in Miracle Mile Shops in Las Vegas. I just opened it today, a week from purchase. The 300 dollar product was empty! I Called the number on my receipt , they are promising to ship another product to replace my empty one. I will be back in Las Vegas soon, and if this problem isn’t rectified, I will be there in person to complain. I was scammed for sure. Since then, I have read many complaints online about the Dermalactives kios in Las Vegas. Beware! keep walking. Don’t let them scam you too!
I live in North Carolina and new what to expect. My disappointment is “They” are stereotyping Jewish people! A couple of the guys were honest and cut the hard sell stuff but when the manager came they all started talking in their language! My neck cream was my Best Buy. The face wash, eye cream or serum was nothing to my 65yr old face. I tried the con( but true that I had Jewish relatives) that was a small morsel of not so much hard sell. However, I avoid that end of the Mall. SAD!
I was approached & pretty much pulled in for a demonstration if their under eye serum, which has a cooling & tightening effect. They gave me the same spill, but I know there are no
Magic potions out there… If only! Anyway, they were high pressure, but nice. I told the girl that
I really could not afford their products & she did lower the price, but I still told her “no”. She thanked me for my time. I’m pretty sure these sales people were some of the same mentioned
above. They were all foreign/ exotic people & quite attractive. I did not buy anything. I am sorry so many people were scammed & spent so much money, but we really need to use our own judgement & think before we spend. You can always just say no to anyone trying to sell products of any kind!
So, I did not fall for this. I got the same line and the results were AMAZING. I want the eye serum but I did not fall for the sales technique. I hate to say that many people who commented here about being “conned” really should not place blame on the sales tactics. They may seem unethical, and maybe they are, but caveat emptor—-let the buyer beware. I will absolutely buy this product for less online.
I too was sucked in by a seriously beautiful Israeli woman. Very sweet and charming. I pride myself on being strong,smart and savy. I walked away with $700 worth of product and felt just so worthless,stupid and weak. I could not believe I didnt say I need time to think about it. However I have to say I love the product especially the vitamin C serum. The syringe does what it claims so I dont think I was ripped off. They never told me it would last 2 years and I know it wont! You are only supposed to use the syringe once a week and it takes away puffiness not lines and it does do that. I love it all. Amazon does not ship this product to Canada so a kiosk was my only option. I got the syringe, the eye serum, the vit C serum, the high potency cabernet collection and the manicure set for $672 canadian including taxes. Its way more expensive from their web site so I am not sure how Amazon can sell it for what it does? It may not be the same! An Israeli guy set on
Me at the end with more product and I did not like him at all. He was too aggressive and almost scared me off. Really good. looking but creepy. If you bought the product you wont go wrong its wonderful stuff.
Wow, I’m not surprised at the stories, as the Vin Vera crew in the booth next to me at the Los Angeles County Fair is all of this. Aggressive salespeople continued to come at me for the first few days of the fair, when I was clearly headed one flimsy black fabric panel next door to work my own booth. Finally I went in and introduced myself as the booth owner next to them and to lay off the pitch.
Twice the main guy has tried to ‘teach me’ sales techniques and run off possible customers that would have normally stopped to check out my items. (I sell raw unfiltered single source varietal honey) I didn’t ask for aggressive sales coaching and when he walked over yesterday, he wanted to trade his Vin Vera for my products. (Not happening, as snake oil doesn’t pay the outrageous booth fee)
Thankfully I have the opportunity to tell the spouses of those who fall for the pitch, as they wander into my booth, to retrieve their spouse from the snake oil salesman next door. I wish I could do more to keep unsuspecting people from being roped into the scam.
The flirty sweet talking Israeli guy and Russian girl are now at the Cape Cod Mall, Hyannis, MA. I agree what they do works well and then you get home and try the eye serum and it doesn’t seem to work! The price was 400 and then it dropped to 150.00 as they had a damaged package. I paid half and went back the next day to pay the second half and get the product. They had sold the damaged box so I was given a brand new package. I’m guessing they still make a big profit at 150.00! They tell you not to buy online as the product may be old!
I too got scammed. They tell you everything that you want to hear. First start with free sample, then hand washing to demonstrate the salt scrub and moisture. From that point on it moves to face peeling and moisture. I’m at the cost of $240 but then they start to offer free stuff if you do this or that. I totally fell for it all and ended up spending a ridiculous amount of money. Of course I was offered a free facial in 2 weeks BUT I will not be going back for that because I feel they will try to get more money out of me. Did the products feel good? Yes. Are they worth the cost? No. You can order these same items on Amazon or EBay at a fraction of the cost. I even said at one point – “I need to think about this” and of course offered more freebies. I was such a fool! Never again.
Kamloops, British Columbia, selling vine Vera face mask, 50% off for today, at a price 1500.00, and eye cream, also 50% off, leaving it to 1000 today. There at Kamloops home show selling the vine Vera products. Shocked, how anyone would pay this price,. And how anyone would be embarrassed to sell this at that price. Wow
I too got the pressured sales pitch. I don’t see any complaints about the products just the sales tactics. I would like an objective independent assessment of the products. Thank you, Grace
i just got scammed by one of their salesmen in michigan, he asked me wht kind of facewash i use and told him i use a japanese face wash and he even knew the brand sheseido before i said it, he then gave me his whole spiel and even told me the products are made in japan by the same manufacturer as sheseido, im so stupid ofr falling for his tricks. thankfully i only paid $120 for the peeling mask and vitamin c serum, but whatever vitamain c serum he rubbed on my arm is not the same i received. he said it has only natural scents and no added perfumes but right on the box the ingredients list contains parfum! the peeling thing might work, but it gets stuck in my little face hairs around my jaw. theres so much quality skincare you can find on amazon from korean and japanese brands and lancome, vine vera is a scam and not worth it
I’m from Canada and went for a visit to Panama(the country) while at the mall, a guy with a French accent insisted me to go into store…. after he explained everything to me, I told him that I had to do a research because I never heard about this brand and it was going to be lot of money .. He got very upset at me … And I told him that after his reaction I was not even going to do a research…..I did it here in Canada and I’m glad I walked out……
I got ripped off too in Las Vegas for $200. I fell for the comment “oh you look so much younger”. I was so gullible.
I just got scammed $2,500.00 at Donna Ella – Galleria Mall in Houston, TX in. Before I bought, I let them know that my skin is very sensitive. I also asked them about their return policy. They never pointed out their “No Return” policy, but a sale rep, David assured me that If I have any problem, I can always return the products.He also offered me a voucher for facial. His co-worker, Taryn did my facial and introduced me some other products. She claimed that all are natural products and work better than Botox. I bought exact the products that Tyran and David put on my face for about $2,500 (Resveratrol Shiraz Instentic, non-Surgical Syringe, Resveratrol Cabernet High-Potency Contour Eye Firming, Resveratrol Chianti Thermic Mask, Resveratrol Sauvignon Blanc Neck & Chest Cream, and Resveratrol Merlot Refining Peeling). When I paid, I signed on the keypad signature, there was no notification on the key pad about “No Return” policy. Two hours after the facial, I had bad reactions. I called corporate number. They said that each store is an individual vendor and they don’t accept return. I called the stores, sent the picture of my face. They always tried to avoid to response to me in a “nice way” with an excuse “We need to wait for my supervisor’s approval”. I brought the products back for return, and also show them the bad reaction on my face, but they did not take their products back. I sent a letter to the mall managements to let them know that Donna Ella did not have “No Return” policy at the time I purchased the products. The management told me that Donna Ella does not lease the kiosk from them, but sub-leases from Westin Hotel. I kept pushing them, and finally the owner called me. Instead accepting the products return, he offered me a machine that costs $5,000 with 25% off. I let him know that I just want to return their products (still in original box, untouched), but he kept ignoring. I told him that I don’t want to dispute the charge, when he does not have his products back. He did not care and said ” we always win, this is not the first time”. He is right! I disputed the charge with Citi Card and got denied. Please be aware with them!
I too got suckered and I am so mad at myself. I was at the Grapevine Mills mall in Texas. After being shown how my puffy eyes did not look so pronounced I was offered deal after deal. Finally caved in on a $100 ‘DEAL’. When I got back to my hotel room and used the product. It did not work. Then I noticed that I had been sold LaBible syringe supposedly with a retail price of $1155. Nothing to do with Vine Vera. I will be logging a report with the BBB. Shame on me !
My own fault for not reading reviews before purchasing this product. I was told this product should last at least 2 years, but didn’t last the year, I don’t use it as much either, may be once a week. The product leaves a awful residue that it is obvious to the eye. Grrrr. I was being vain so, I can’t complain a lot. Don’t buy it, it is BS.
Customer be very careful when dealing with Vine Vera. The ladies make used car salesmen look like amateurs. They demonstrate their facial cream which costs over $400; but you won’t pay that price. You’ll only pay $100 and I give you this $75 cleanser for only $30 and another facial cream and body cream for free along with two free facials which are very expensive. All right that sounds like a fair deal. But they were lightening fast with their hands, and somehow this deal came to a whopping $435! Before you have a chance to protest, they ask when would you like to come for your first facial? It’s all done so fast with their arm around your shoulders, that you’re paying for your creams and booking your facial appointment. These women talk with the speed of an auctioneer.
Even on the day of my first facial, she said I have this special cream which I give to you for a special price, and two more free facials. I couldn’t believe I once again fell for this money making scam to the tune of $485!
The second facial I was primed to not buy a thing. She certainly did try by offering a special deal on one year of facials for only $699. When I resisted, she understood it was a lot of money, but such a good deal as the facials are very expensive. But I was strong and politely said no thank you.
The third facial done by another employee I was offered only 4 months of facials for $699. Wait a minute the last time the offer was one year for $699, what’s going on? She didn’t know about the one year offer. It didn’t matter, I wasn’t interested in any of their offers. I can’t afford their special prices.
The store does not have a direct phone number. The 877 number provided on their website is to the manufacturing plant, and they don’t have any store numbers. I called the mall, they also can not obtain a store phone number. That in and of itself doesn’t pass the legitimate business smell test.
I have a fourth free facial due to me, but I don’t think that their going to make good on it. The bottom line with Vine Vera is to beware. I’m not sure if their selling over priced creams or facials. I am however sure that they are scam artists.
I got pulled in at Metromall in Panama City, Panama. I’m and 68-year-old guy. The young salesman asked me where I was from as I walked by and I said I lived in Costa Rica. “Oh really? I want to give you a gift.” He handed me a little sample packet of Moisture Day Cream. I had time to kill so I didn’t walk away as he studied my face and told me he wanted to give me something else. He started applying things to one side of my face and finally pul on a liquid mask. it was all sticky and i had to remove my glasses. Then he said, “I get that off for you, just walk over to our store.” I though his store was right there but it was in another part of the mall. So we go in and he sits me down and offers me a glass of wine. I don’t turn down wine so I accepted and he started removing the mask and asked me what i thought.. I looked and told him I didn’t see any difference. He said I only got 20% results because the mask wasn’t on long enough. He applies it again, telling me to “look up’ all the time and this started getting tedius. He tried to slip in info about the ‘kit’ with all the products and i told him I wasn’t interested and I had to go. He then got mad and asked me why I wasted his time if I wasn’t interested. I told him I’m 68 and I really don’t mind looking my age. He couldn’t seem to fathom that. He was 26. I left the store and he was quite angry with me. I Googled the product on the sample and ended up here.
I just got a response from Vine Vera concerning my email wanting to refill my “VIP” package. They have a policy that basically told me I was up the creek. My VIP $800 additional for refills must be provided by the person I bought it from. With the recent hurricane in Puerto Rico that won’t be possible. They probably closed the doors right after I walked out. Terrible for me or anyone to been royalty rip-off. Stay away!
Vine Vera sales people make me dread going to the mall. You can’t pass their kiosk or storefront without being badgered. Our mall has two kiosk and two storefronts. Each with a different name. The employees will follow you talking louder and louder as you walk away and many will say something rude if you continue walking away. My mom bought two products from them last year. When she got home she realized that the lady did not give her the products that were demonstrated and paid for. What she gave her was junk that ended up in the trash. These people are not only irritating to those who aren’t interested and just want to walk past them, but their business practices are totally dishonest. They need to be shut down. Even if their products were amazing, I’d never give my money to a company who trains their staff to rip people off.
I tried a facial at a spa in Naples, they used products that have resveratrol in them and my skin is glowing afterwards. It’s been two weeks since my facial and I could say it was really effective, my skin has never looked better. If you want more information about the facial, check out their website: mybodytlc.com
I got some of their products because they have resveratrol in them. Two months in and my skin has never looked better. I guess I’m lucky that it works on me.
I was out buying a pretzel and i made the mistake of smiling at this man. He called me over and me being the nice person i am, i did to hear him out. He gave me a free full sized product if i bought a product. He had a very strong accent and i coolant understand him well. I believe he used that to his advantage because i went into the mall for a five dollar pretzel and came out with two very expensive skin care products that i did not need. So yes, please walk past by the stand in the mall! Don’t get sucked into them like i did!
My dad (a senior citizen) also got scammed. The girl flattered him to no end, after he dropped over $500 dollars she offered to help him with his Christmas shopping, and sweet talked him into purchasing her boots, perfume etc. When i found out I had him cancel all the cards and paid them off. She is still using his credit some how at victoria secrets in the mall where he purchased the vine vera. I am disappointed with my dad for allowing her to schmooze him so badly, but more discussed that someone would actually take advantage of a senior citizen like she did. This isnt over for this angry daughter. I plan to take this scam to the local news. People need to know to beware of these scammers and how they can use your credit information without your knowledge.
Hi I’m from Boston. Vine Vera was at the Home Show in Boston, they had 3 kiosks there. Very high pressure. Thank God I had my daughter with me, while they were working there magic my daughter was googling the company, needless to say I got away.
I was recently working at a craft fair also with Vine Vera. I watched the crew aggressively handing out their samples to people walking by. Practically going out into the aisles, blocking passerby’s to hand out their samples. There were anywhere between 6-10 people in their crew…all good looking! I never approached their booth though so I’m not a “victim”. I, however, was curious about reviews on them as I heard from another booth operator that they had awful reviews. It’s so sad to hear all the terrible service and scams they’re pulling off.
Just a thought, but perhaps someone should go to the media & let them do story on them…a program like 20/20 or 60 mins. They will be exposed & at least the public will be warned about them.
We could go on and on so many of use were trapped into buying from them. I do, however, like their hand cream. My friend was smart and went on line to buy the manicure set for about 10/15 dollars. The only compensation is that I am not alone in feeling duped!
Bought Vine Vera at a kiosk in Dallas, Texas mall about a year ago. Salesgirl used pushy tactics to make sale. Each time my husband and I tried to walk away, she would drop the price for the package. What was originally going to cost over a 1000.00 ended up costing 225.00! And THAT was too much!!!! I use the wrinkle erase serum when going out so I’ve made it last. Though I’ve been happy with the results, I would never purchase for that amount again! Especially when I can find it on Ebay for a portion of the price and there are other products out there much like it!
I recently was persuaded to purchase the non surgical syringe at one of the outlets on internatinal Dr Florida. She told my just to use it at night, once a month, At the time I put it on it feels great and my skin is taugt but in the morning the skin under my eyes was puffy and the mouth lines were back. I have a feeling that over time this product isn’t going to do my skin a lot of good, would sooner use a good moisturisor. Perhaps use the vine vera product for an evening out for a short fix
Riverside, California. Tyler Galleria. My experience is similar, if not exactly the same, as everyone else’s here.
Smooth talker ‘Omar’ hailed me down as I tried to avoid their kiosk. But I was in a good mood so I went along with the gimmick. Having just spent $112.00 at the MAC store, I had no money or intentions to buy this stuff. Omar was so complimentary (fake) and boasting he make me look 21 again (I’m 42)! He did the under-eye syringe thingy, the peeler and day cream. The entire time he’s mocking my skin care regimine (witch hazel, Cetaphil cleanser and moisturizer, sunscreen and lots of water), and trashing MAC products as a waste of money, which I don’t feel they are. Comparing the cost of what I buy (abt $400 a yr max) vs their products which will deliver very desirable results. I was like ohhhhing and ahhhhing and wow! the whole time The four products he tried selling started out at $600 total. I resisted and said hey if I’m gonna spend that much I’ll buy La Mer products. (Which I’ve never bought but I know they’re pricey) He scoffed and he said he’ll make deal for same four products for $200 now. What a scam. I was bored by now and wanted to leave, so I lied and said I want to think about it and read online reviews. His entire tone and demeanor changed in an INSTANT. He snapped and said why do you care what other people think!?! I was like thanks bye!
Also, at one point he told me their products are refundable within 90 days. I think that was a total lie.
SCAM. Do not buy this stuff, orvat least don’t buy from their kiosks.
Run away from anyone with this company trying to give you anything! I was in Mall St Vincent in Shreveport, LA on Saturday – which is somewhere I hardly ever go anymore. As I was walking past the Luxury Beauty store front, a young lady handed me the small bag with some moisture cream. As I attempted to walk away she pulled me in the store for a “free consultation”. Well, thirty minutes later, I walked out with a bag of some of their products that were supposedly practically given to me – $385 worth. I had a bad feeling, so when I got home I started reading this blog and the comments – and I was sick to my stomach to know I was scammed! I gathered up the unopened packages and marched right back in there and asked for a refund. (the sales slip says no refunds only exchanges) I told them that my sensitive skins was burned from what she put on my face and I couldn’t use it. I also told them I noticed the no refund on the sales slip but my son was a lawyer and told me that was not legal and he would call the attorney general if needed. So she and another one (I’m assuming the head scammer) asked me to sit on the couch facing the door with my back to the cash register. After quite a while, the head scammer came back and said that they don’t normally refund the money, but since I had purchased it there they would refund my money, but I would have to come back Tuesday to get it! I told her I had no intention of leaving without either the cash or a refund back onto my credit card. If not, I would call the authorities right then and there. She kept insisting she could get “the code” to do the refund until Tuesday. Which after reading all of this, I knew they would be packed up and gone by then. So I picked up my phone and called my son right in front of her and asked for the phone number of the AG because I was being scammed. She immediately said she had “the code” and I could come to the register with her. After several attempts and her talking in a foreign language to whoever was on the phone, she did give me a return sales slip. I also got the original slip before I left. I also told her that while I was waiting I read all the reviews on them and how they are running a scam on products that can be bought online for a fraction of what they are charging in order to dupe stupid people like me. I’m ashamed to admit I was taken in by this because I usually have more sense than that day. I’ve looked at my bank account and it appears there is a credit to offset the debit, and I’ve spoken to my bank. I won’t be able to know for sure until it processes tonight, so I’m praying it does, because I know they are gone! I’ve got a call into the mall management to report them as well. So please be cautious and don’t be fooled by these foreigners.
Like so many others, I wish I had read this before I got sucked into one of their stores.
I knew following the gentleman into the store because he had additional samples he wanted me to have was a mistake. I was on vacation, had time and I was in a shopping-wandering around frame-of-mind. Within minutes, I was in the midst of getting an eye treatment and the sales pitch started. As others have noted, the sales staff is very good-looking, engaging, oh-so complimentary and flirtatious. I bought the Eye Serum because I was stupid – and it was on sale. (Duh.)
That was their opening. Within minutes, the initial salesperson had been joined by his manager, “an expert with facials and skin evaluation”. More compliments on how good my skin was for my age… but still, I had this, that and the other that needed something more than the beauty products sold at department stores. In short order, I was being asked how I wanted to pay for approx. $10,000 worth of product, including an over $4,000 “medical device”. NO. With each repeated “no, thank you, I’m not interested”, the deal got better. Just for me… because I’m so cute and sweet… one month’s treatment product – a $1,200.00 value – for free with the purchase of two months treatment and the medical device. By the time I was finally able to push my way out of the store, the last offer was a free device with the purchase of two months of treatment products.
RUN, don’t walk, past any Vine Vera kiosk, store or salesperson. They are hucksters. Their product might be good but it’s over-priced, and their sales tactics leave such a bad feeling that I sent back the product with a note. I told them that I did not want a refund… I just wanted the product out of my sight, that I considered the money well spent for the lesson learned.
Bought this product in Washington D C. What she put on my face then did not have the same results as what I bought. Vine Vera needs to be sued for false representation. It does not work.
I’m so mad! I was tricked into buying one of their product, thank goodness I resisted buying more, even though the woman was very good and pushy.. she kept pushing very expensive items. She got me when she sold me on their small exfolianting gel for $145.00 plus she threw in some hydrating cream, body lotion and hand cream.. when I got home I saw the reviews and found the same item on amazon for $75.00!!! Usually I resist those people!!! Never again will I get pressured into buying something before doing some research online? By the way, this was not a kiosk but a store front in a mall, in San Mateo CA
I am really exited to tell everyone about my experience of this shop near James st in Marylebone, London, UK!
That’s how good their salestactic is, or maby I’m just relieved I wasn’t alone.
I, my twin and mother was walking down a stinky but clean street, when a salesperson of the male kind happily said the informal version of hello in my language and gave us samples free of charge. He started to improvise poetry about my mom’s skin and ignored her feedback completely.
We entered the store and she got the fake botox and handcream product try on for free. He was terribly exited about them and I was happily listening to, my read, a hyped nerd that liked to repeat the essence in the following statements:
– Facts of feels should be imbeded in one’s speaking medly
– This is an expensive salespitch lovely madame
– Expensive on the getgo but lasts for a year 😉
– If you become a customer we will follow you around the globe, I will be the one you can call for local info about buying our range.
-I AM CALLING this persone of entitlement to give you a spa treatment at the time you must tell me NOW because you just wouldn’t accept to have it done here and now, afterwards buy everything and it’s free, OK at least one thing.
– I am the bringer of gifts and goodwill to you and your skin.
But mostly just talked products, brand and deals.
Afterwards I argued that the price was worth it because my mom’s skin has undergone the radiation, starvation and chemotherapy treatment, but she is astronomically more world savvy then me and decided to wait. I realized I was way to hyped, went online, had it proven beyond any doubt.
The theory of not getting riped of 101 was finally partly understood with the use of a practical lesson. People can still exploite you wile they are telling you how, so look it up or don’t invest.
I do not recomend this store for anyone, but one thing it does really well is make you happy and eat your money while spitting at your back prepping for your misfortune.
The Company created them called Mazal group LLC they are bunch of scammers they are making fake products and none of their stuff works all fake…. We used to buy product from them to sell at our store and two weeks later we realized how bad is the products! The people work in their office are scammers just like the lawyer that work for them Nima, we should expose some of the people that work in their office Such as Uri, Hagar, Lee,
Hope this information can help…
Well, I disagree that these sales girls “trick” anyone into buying anything but they are very good at “convincing” people to spend large sums of money on a whim for temporary results. As a 60 yo man, I have walked away from these “once in a lifetime opportunities” at least four times, twice in one day. I like to let these slick sales girls apply the product then talk to them for a half hour or so and then wipe the product off while they chide me for “being rough on my skin” and offer other excuses for the appearance of my eyes turning back to the same as I walked in. Maybe I’m being mean but my opinion is that only those who haven’t the grit to walk away are the ones who are “tricked into” or “guilted into” or “worn out to the point of” forking over money on an impulse for products and concepts that should be carefully considered before buying. (Granted, it’s easier to walk away earlier in the encounter than later; and the more exotic the accent, the more compelling can be.) Anyway, sales people/persons have been doing this sort of thing since money was invented, perhaps longer… just be smart and vigilant and you won’t get taken.
I got sucked in at the mall in Billings, MT. Not really a place where people will fork out $150 for eye cream. Very pushy, but still nice sales clerks. I do have to say that the product does make your wrinkles fade some. I believe there are other products that will do the same for a lot less. The kiosk has disappeared in the last 6 months.
I actually got roped i to a sale today. But he gave me the salt scrub for 20 and the lotion for free.
Uh, I was in Valley River Center mall in Eugene, OrR and a person told me that she was giving me a free Moisture Day Cream from Vine-Vera. I took it but she wanted to use the under eye cream on me. I said, “ok”. Then she talked about how after age thirty our skin loses elasticity. Then went on to say, “What do you use?” I said, “Olay Regenerist” she says this cream dissolves all dark eye circles. Showed me a mirror. Says there is residue left. I said that means it’s temporary. She said “No, use it every day for one week, then every other week.” Why? I thought. This is temporary. I left her there. I knew that was bullshit. At night, I could barely get it off. It was tight. I threw away the sample!
Yup got scammed to.2500 wow they are good at a Fair wow I I’m lost for woods can’t believe I did this.
Feel like I was scammed..pulled into storeoi by sales rep. He puts some amazing product on my dark circles under eye. Well i admit it worked amazingly..after his long salesl tactics I got dragged into spending $452.00 for 3 products. The worst part is I didn’t even get the eye product they tried on me that i was happy with. Very disappointed.. would not recommend.
Woah this literally just happened to me today at one of their stores in london
Wish I had read this yesterday….BEFORE I got sucked in. Damn
Vine Vera conned my 13yr old CHILD In buying over $300 worth of products with hard pressure sale tactics! My child was shopping with her 16yr old cousin when they managed to get her into the kiosk with a sample try. They then told her if she were to buy one product the rest would be free. She tried to say no but they wouldn’t let her go and kept pressuring her. When she finally agreed to just one product to get out of there they put a pen in her hand and made her write the directions on the box so it also could not be returned. They even asked how old she was and she told them 13 and they still went ahead with the sale!! When they tried to sell to her 16yr old cousin and she said no the sales person started calling her names! I’m disgusted with the ethics or lack of with this company. Will be doing everything in my power to expose them
How can I get to someone to try to get refund as I bought some stuff but bottles were empty when I got home ?
I know this is just another post, but my wife got talked into buying “$249” worth of product this week. When my wife looked at the receipt it was $999, and the common “No Refund”
I am sad to say that I was also conned by the bait & switch – with the same Israeli – female and male – female supposedly had a husband & 3 children in a community in north central Alberta Canada – he was a “Model” with a wife & 3 children as well in Vancouver, BC. They had set up at a local Christmas craft show – I was very tired after a long day at work, and very tired “face” – anything would have shown an improvement. They kept adding products so I did buy but like so many others – have tried them at home – and not anything like the same results. Nothing. I tried the phone number on the card they put in my bag – but of course – no answer. No refunds no anything and NO INFORMATION IN ANY OF THE PRODUCTS. I’m so mad at myself for being sucked in with the “you are the only “nice” person here – “no one wants to stop in” – ANYWHERE IN CANADA – SMALL TOWN CHRISTMS SHOWS – STAY AWAY FROM THEIR CON JOB.
I have never allowed myself to be taken advantage like this before (sales pressure)….I don’t even have the money for these kinds of products AND I’ve never really been concerned with aging. I am 63 years old and I accept the fact we age… So having had buyers remorse, I contacted my American Express Gold Card and found out I can use the Return Protection Benefit to recoup some of my money…
There is a Vine Vera at the Cape Cod Mall in Hyannis, MA. The salespeople are very aggressive and try to bully you into buying their stuff at inflated prices. No reputable retailer has salespeople aggressively pursuing customers. Do you think sales staff at Chanel would be chasing down people trying to persuade them to buy their crap?
I bought some cleanser from the Vera Vine lady, I knew it would be somewhat overpriced but I checked online later and it wasn’t outrageous like some people report here. However, I was astounded how the well the product really does work. The refining peeling product really did take off my blackheads in one use and made my skin lighter which is I guess a result of the shell content. I also did buy online (much cheaper than the lady wanted in the mall) the non-surgical syringe product. I have used similar products in the past and at first they were ok, but then later they cracked and looked awful. Vine-Vera’s product as long as you take your time and don’t goop it up, dries and definitely tightens the bags, sags and even some of the deep forehead lines. Yes it’s gone when you wash your face, but the alternative is a trip to the plastic surgeon. It’s expensive, no doubt but the two products I tried work. And take their free sample and keep walking, don’t blame the mall sales people for your gullible behavior.
I went past the Vine Vera store in Sliema (Malta) and got sucked into their bullshit. a particular male staff member who was working there in May/June 2018 physically sexually assaulted me while locked me in a downstairs salon part of the building. he refused to let me leave until he had done what he did. I tried to make a formal complaint to other staff members and basically got laughed at. My boyfriend also tried to confront him and everything was denied. a month or so later I walked past and someone tried to sell to me, and I told them to go fly a kite and was then recognized by a staff member who was advised of the situation in May/June, advised me other complaints had been made against him and thus he had been sent back to Spain where he is from originally. A month or so after that, I saw him working there again. Today I walked in and asked if he is still working there, I was told I could not be given information. what the fuck????
Wow ! Same experience as many of the people that pass by this kiosk on the mall (Canada Victoria) was where I was lured i for the big pitch. I am in the beauty industry so am very conscious of a hard sell tactic ,but these people are professional hustlers !!! They reminded me of another company that sold Dead sea products from Israel ? same aggressive selling tactics .
The exotic young lady tried the eye pen under my eye and I asked the price point and she said $500 … I just about fell off the chair … I can buy Creme La Mur from France for that much in a high end credible luxury department store !!! Why in Gods name would I spend that much in a mall kiosk ??? They use high pressure sales tricks to suck you in and work in tandem.
Lucky for me I came across these type of sales people before and they try to keep you there as long as they can,But be strong and walk away !!! do not fall for this Scam !!!
Does anyone know how to track them to try to get your money back?
I am beginning to smell a rat..the store in Amsterdam in Holland swept me in for a free consultation and neck treatment (I was carrying newly bought shopping so they knew I had a credit card) and was talked into many 100’s of pounds worth of products. Yes, in the shop the bee sting under eye serum worked (less effective at home tho it does work) and the mask that plumps up around the lips does work, but less effectively. What made me smell a rat is that a) the sales guy got my email address to send me instructions on ‘how and when’ to apply,as I was going to have to leave boxes at the hotel (he never did – presume they will use it to try and get further sales off me) and I was just looking for cheap places to buy this stuff when I found this forum. I really hope my products are actually worth something – they were all sealed properly – oh and the vitamin c serum seems to be having an effect..I just wish I had said my card was at it’s limit and gone back to using my favourite range, Premium from the dead sea which is on Amazon!
Very rarely do kiosks sell the best products, in my experience. Seems those commenting are agreeing with the author’s point.